Front of House / Operations Assistant

Front of House (FOH)/ Operations Assistant:

Applicants must be London-based or able to commute to our East London office 5 days a week.

Reports to: Operations Coordinator and Operations Director

MAIN RESPONSIBILITIES:

FOH:

• Full management of our Head Office reception
• Act as the first point of contact for all enquiries both externally and internally
• Ensure administration facilities are presentable and meeting rooms/hospitality scheduled
• Distribute incoming mail and deliveries
• Organising couriers and tracking parcels (DHL, UPS, FedEx, local same-day).
• Mailbox management of FOH email accounts
• Completing the office daily, weekly and monthly checks to ensure the high standard of the office is maintained
• Work closely with and support the FOH Intern
• Responding to ad-hoc queries from staff members promptly

Operations Assistant:

• Support the Operations Director and the Operations Coordinator with all necessary tasks
• Stationary and office supplies inventory management
• Supporting logistics for senior team members and consultants
• Ensure all office facilities are maintained and upkeep office maintenance calendar
• Support in compliance of Health & Safety regulations
• Liaison for all external contractors connected with the building Coordinate show period facilities (working closely with the Studio Coordinator), e.g. catering and facilities
• Process and administration of Office Budget and related invoices
• Support for Expense tracking for the Office team and Operations Director
• Supporting HR and OPS with team members onboarding/offboarding
• Assisting, where necessary, other departments with ad-hoc tasks and work cross-functionally with PA to Creative Director and EA to CEO

Skills and Experience Needed:

• Previous administrative experience within a creative industry
• MAC & PC experience
• Proficient in MS Office
• Excellent communication skills
• Able to multitask and work cross-functionally with all departments.
• Forward thinking
• Positive attitude when problem-solving and troubleshooting
• Well presented as you will be the face of our company
• Additional languages a bonus