Front Of House Operative

UNDERSTANDING, SERVICE, TRUST
3 Words that Guarantee Results in Recruitment
Front of House Operative (12 month contract)
Egham Salary up to £24,960

A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.

Our immediate requirement is for an experienced Front of House Operative to be a key part of our Egham team, taking full responsibility for the first impression to our clients and visitors. the Front of House Operative is responsible for receiving all calls and guests in a courteous and professional manner.

This is an exciting opportunity for an exceptional, experienced Front of House Operative to join an established operation with scope to drive and enhance the service at every opportunity.

Key Responsibilities

• Liaise with guests as a first point of contact, ensuring they receive a warm welcome, a positive impression of the company and their needs are met.

• Sign in/out of visitors ensuring the visitor log is complete and building passes returned.

• Making refreshments for visitors

• Responsibility for managing meeting rooms, ensuring they are correctly set up with refreshments and catering as ordered.

• Ensure all buildings are stocked with basic office supplies and refreshments upon ordering on a regular basis.

• Maintaining the cleanliness of the reception and café.

• Help the returns desk with administrative tasks where needed.

• Ad-hoc duties including arranging couriers and taxis, distributing incoming faxes.

• Taking incoming calls and directing them as appropriate, taking messages where necessary

• Open, Date Stamp and distribute post to recipients. Collect and frank out going post.

• Overseeing franking machine - reporting faults and ordering supplies

• Assist employees with general enquiries.

• Assist other areas of the business when required, Facilities, Return Desk, HR etc.

• Purchase components etc. from suppliers for both office use and external service orders using SAP and updating and maintaining these purchases through CRM / Microsoft Dynamics.

• Filing and scanning documents for upload onto various systems

Person Specification

• Excellent organisational skills

• Excellent customer service skills with a friendly and helpful approach

• Administration skills including typing and reporting using Microsoft Office applications

• To communicate effectively with people at all levels

• A positive and enthusiastic approach to delivering the role

• Able to work well independently

• Sociable

• Self-Management / Communication / Planning / Organising

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Benefits:

*A 12 month fixed contract
* 23 days holiday
* Working for a company who has the infrastructure and resource to deliver the solutions
they sell, Cutting edge video conferencing solutions
* Join a company who will value you and your opinions

*Working hours:Monday-Friday 8.30am-5.30pm with one hour lunch break