Front of House Receptionist

Front of House Receptionist - Top Legal Practice

TSR Legal are seeking a Front of House Receptionist ideally with experience in a corporate environment or Front of house in the commercial sector to assist our client with the day to day running of the Conference & Client Reception Desk at the firm in Cardiff.

Description:

As a Front of House Receptionist you will report to the commercial director as part of a diverse and talented Central services team. You will work in a professional, flexible and proactive manner to ensure clients needs are identified and all details are communicated to Solicitors and partners to ensure a seamless delivery of service excellence.

Core Responsibilities

• To manage the Client Centre Reception Desk within opening hours; work flexibly to ensure coverage of these - and to adhere to the opening and closing procedures.
• Liaise with the Central services team on a daily basis
• To plan all requirements for such events and meetings
• To contact the organiser of all events allocated
• Prepare daily set-up work sheets for each event/meeting allocated, providing detailed information for Operations, Audio Visuals and Food & Beverage teams to carry out client requirements.
• To coordinate all client rooms
• Review details of each allocated event/meeting for the coming day at the daily function meeting.

Required skills:

• Reception experience within a customer-facing experience
• Strong interpersonal skills
• Highly organized; ability to handle multiple tasks and apply judgment to prioritize
• Flexibility to deal with a fast-paced, diverse environment
• Excellent communication skills; both oral and written
• Highly motivated team player
• Work comfortably under pressure and observe deadlines
• Experience of working within a busy and diverse team
• Track record of quality service provision
• Strong Computer Skills, (MS Office)

For further details please contact Rachel Phillips at TSR Legal or apply directly below in complete confidence.