Front Of House Supervisor

(115585)

A client of ours - a thriving society of barristers, situated on a large estate of historic buildings and contemporary facilities in central London, looking for a Front of House Supervisor.

To supervise lunch operations in hall and offer supervisory support in the planning, preparation and running of events. Ensure great service given by waiting staff as expected our client and Members and external clients.

Benefits:

• Generous annual leave entitlement; 30+ days including closure periods over Christmas, Easter, and August (for most roles)
• An excellent free lunch
• A 35-hour working week including paid breaks (for most roles)
• Hybrid working (depending on role)
• Overtime paid for Operational roles.
• Private Medical Insurance
• A non-contributory 10% Stakeholder Pension Scheme
• Interest-free Season Ticket/Bicycle loan
• Free uniform for operational roles (laundered)
• Enhanced Maternity and Paternity and Shared Parental Leave
• Great annual training and continual development support
• Bicycle stands and shower facilities.
• Great annual training and continual development support
• Death in Service benefit; 6 x your annual salary
• Free Eye tests and free chiropody
• Access to a confidential Employment Assistance Programme
• Team building days.
• Plenty of social events, such as staff parties, quiz nights.
• Employment Membership shopping discounts

You:

• Experience of working in hospitality, providing a great customer service to a broad range of customers.
• Experience of a range of events from small to large scale maybe in a unique venue.
• Experience of leading/supervising others within a catering environment.
• Highly motivated, able to use own initiative, have a can-do attitude and demonstrate honesty and integrity in everything you do.
• Basic IT skills including basic skills in Word, Excel & Outlook
• Excellent organisation & communication skills.
• Desire and ability to learn and demonstrate understanding of the unique protocols of an established institution.
• Passionate about people and service.
• Attention to detail and ensuring work is conducted to a high standard.
• Confident and good communicator and passionate about developing productive relationships with a positive attitude.
• Ability to work flexibly as required.

The Role:

• Delegate and supervise the team for the set up and operations of morning meetings, daily lunch and afternoon committee set ups and evening events.
• Assist Front of House Management with the administration of the department, staffing lists, dietary maps, briefing documentation, equipment lists in a timely manner.
• Ensure communication with laundry in relation to requirements for the week ahead.
• To supervise small dinners and receptions up to 100 if required as directed by the Front of House Management.
• To brief and supervise the waiting staff ensuring dietary and allergens information communicated prior to service for both lunch and events.
• Organise and book agency staff in consultation with Event Operations Managers to ensure lunch and events are staffed to correct number and at appropriate times for service.
• Conduct the monthly Front of House stock takes report findings to Front of House Management for review.
• Assist the Front of House Management in reporting and highlight any maintenance issues in all areas in a timely manner.
• Conduct regular catch ups with hospitality assistants to ensure happiness at work.
• Build good rapport with the Front of House team as well as the agency staff.
• Carry out any reasonable task as directed by Management.

SPECIFICATION

• 40 Hours per week ,5 days out of 7 (Includes a one hour paid lunch break per day)
• Salary £30,078.98 GPA

• Start date ASAP.
• Job Reference (115585)
• Consultant Cristina