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Form of work13 month contract for an experienced Property & Casualty Account Handler to join our UK & Ireland team on a fixed term contract.
Although this is a 13 month contract the brokers are very large and you can be considered for other roles within.
The ultimate objective of this role is to drive the delivery of an efficient and enhanced end to end operations service to our Clients and our Brokers/ Account Executives.
Key Responsibilities:
- Ensure effective delivery of all Broker Support activities in accordance with the target Bishopsgate model
- Oversee the service delivery provided by our 3rd party providers; ensuring positive collaboration and support.
- Maintain awareness of the end to end processes relative to IBA, Premium Processing, Claims and all middle office tasks
Some of the key activities of this role are:
- Assisting in the preparation of key placement documentation ensuring meeting with minimum standards, following Bishopsgate processes and market Compliance
- Initiating and overseeing the premium processing function, supporting the processing technicians with the resolution of queries as appropriate
- Training and support of 3rd Party Service Providers
- Maintaining an accurate and compliant record of the placement via GXB
- Utilising relevant market and internal systems to aid in the placement process
- Support the internal File Audit process working with the File Review and Internal Audit team as appropriate
- Oversight and ownership of key contractual dates, including payment warranties, subjectivities and NOC’s
- Work with Clients and Brokers to address Cash & Credit Control issues, identify route cause of any recurring issues and propose changes to the process to bring improvements
You will need
- Class specific technical knowledge
- Desire to learn new tasks and new lines of business
- Ability to communicate with Clients and colleagues in a professional and respectful manner
- Proactive and assertive role within the team and across the business
- Ability to work under pressure and to meet deadlines
- Ability to standardize the processes within the team where applicable and to implement efficiencies
- Ability to embrace Change and embed new processes as required by the Leadership
- Computer literate, including good knowledge of Microsoft Word, Excel and PowerPoint packages
- Experience in the use of London Market processes and systems
