General Manager

2gether Support Solutions is recruiting to three new General Manager roles at our three main sites (Kent and Canterbury Hospital, William Harvey Hospital, Ashford and the QEQM Hospital, Margate). 

Acting as the site central point of contact with overall responsibility for the Total Facilities Management, these roles will play a critical part in the delivery of our business strategy; you will be joining us at a pivotal point in our company journey, with significant opportunities to shape and develop our service delivery.

Main duties of the role

A pragmatic, engaging, and dynamic leader, you will oversee all Facilities and Estates services within one of our three major hospital sites via direct and/or indirect resources. Having extensive experience in the delivery of integrated Total Facilities Management (TFM) solutions, you must be able to demonstrable a suitable level of experience in the successful management of multi-layered service solutions.

Reporting to the Strategic Director of Operations, you will work closely with the local East Kent Hospitals University Foundation Trust Executive leadership team to ensure that all technical services and soft Facilities services are delivered in a cohesive, timely, effective, and efficient manner.

The post holder will be an excellent communicator, who actively engages with their team in support of the development of a high-performing operating environment. They will be expected to uphold the core values of the business and have a solid understanding of all associated; health & safety, buildings statutory compliance, food standards, cleaning standards, and capital planned works legislative requirements.

Further responsibilities

• Overall management of site budget; ensuring appropriate levels of control, governance and assurance.
• Ensure that the site meets all its statutory, regulatory, and contractual requirements.
• Develop, coach, and encourage excellent operational leadership, implementing an effective management structure.
• Establish and maintain strong working relationships, role modelling clear and transparent communication both internally and externally.
• Foster a culture of continuous improvement and innovation.  

Who we're looking for

• An experienced and professional Senior leader with a track record of achievement within a large TFM company or a similar healthcare setting/comparable public organisation; proven experience managing the large-scale delivery of high-quality TFM services.
• Effective and professional relationship development skills; passion for delivering excellent customer service.
• Motivational and dynamic Manager who values developing team potential and encouraging continuous improvement.
• A strong knowledge of legislative compliance, business governance and P&L/budget control.
• Education to degree level or equivalent.
• Professional membership of of recognised Estates or Facilities bodies (i.e. IOSH, CEng, IWFM).  

Working for our organisation

As a business we take pride in providing excellent support to our employees, our customers and their patients, pulling together as one team to care and find solutions that make a difference for those we support.

You will get a benefits package including:

• Salary – £75 - £80k per annum and dependant on experience
• 26 days holiday increasing to 28 after 3 years + bank holidays
• Contribution to relevant professional memberships
• Opportunity to buy or sell up to 10 days annual leave
• Company Pension
• Onsite childcare facilities
• Cycle to Work Scheme
• Employee Assistant Programme with Health Assured Life Assurance scheme  

2gether Support Solutions is an Arm’s Length Body which is fully owned by the East Kent Foundation Health Trust. The business plays an important part in the delivery of vital services across the hospitals within the region. As an equal opportunity employer, we are fully committed to ensuring equality, diversity and inclusion and the elimination of unlawful and unfair discrimination. We welcome applications from all backgrounds and abilities to encourage a diverse and inclusive workforce representing our local communities.