General Manager

The Hope & Anchor is a beautiful riverside pub, restaurant & inn nestled in the heart of Ross-On-Wye with multiple dining options for customers including a traditional pub bar and a modern cocktail bar, two restaurants, a riverside hut serving those on the go, and a spacious garden with outdoor seating including a Bandstand and all-weather tent area, both of which can house entertainment. We also have 12 beautiful recently refurbished riverside en-suite rooms available, with breakfast included and served in the pub.
Having joined the Country House Weddings portfolio in 2020, we are backed by over 30 years of experience when it comes to catering, customer service, and event planning and management. Giving our customers the peace of mind that they will be well looked after during their time with us.
Our fantastic team is made up of expert chefs, enthusiastic bar and wait staff, experienced managers, and dedicated housekeepers, all of which provide the best service day in and day out across all areas of our venue.
Job Type:
Permanent
We are looking for a General Manager who will ensure our Pub with Rooms, Restaurant, and Event space meets all our customer and staff expectations. This includes supporting the implementation of strategies to increase customer satisfaction and revenue, overseeing training and implementation of group standards and requirements...