General Manager - Assets

Job Title: General Manager - Assets

Are you ready to lead and deliver major improvement programs that enhance our communities and residents' lives? Join us as a General Manager of Assets, where you'll play a pivotal role in planning, managing, and executing capital and revenue-funded improvement initiatives for Homes and Neighbourhoods. Your leadership and expertise will drive operational excellence, ensuring programs are delivered on time, within budget, and in alignment with our Housing/Asset Strategy and Service Plans.

Responsibilities:

• Lead multi-disciplinary teams in planning, managing, and delivering major improvement programs.
• Develop and implement standard operating procedures, ensuring adherence to the Service's Quality Management System framework and best practices.
• Manage and oversee multiple programs of work, ensuring compliance with statutory and policy requirements while meeting project deadlines and budget constraints.
• Establish strong relationships with stakeholders and partners to ensure holistic engagement, planning, and delivery approaches.
• Collaborate with colleagues, partners, and stakeholders to provide safe, secure, and high-quality homes that enhance residents' well-being.
• Assess, mitigate, and manage risks to the organization and residents throughout project and program delivery.
• Investigate stage 1 complaints efficiently and promptly, ensuring compliance with policy and procedures.
• Support Service Manager Assets in improving service delivery by incorporating lessons learned into operational practices.

Requirements:

• GCSE at Grade 4 (C) or above in English & Maths, NVQ 4 or equivalent.
• Degree-level qualification or equivalent experience.
• Professional membership such as MCIOB, MRICS, RIBA, MRTPI, MCIH preferred.
• Proven experience in delivering improvement schemes from inception to completion, preferably in a housing environment.
• Experience in managing multi-disciplinary teams and collaborating effectively to achieve service aims and meet KPIs and targets.
• Excellent written and verbal communication skills, with the ability to engage with various stakeholders.
• Demonstrated experience in budget management and reporting.
• Knowledge of Health & Safety, Equality and Diversity, and Safeguarding Legislation.
• Experience in managing and maintaining information, data, records, and databases in line with GDPR requirements.
• Understanding of the constraints and opportunities of Local Authority housing development.
• Experience in managing construction contracts preferred.

Behaviors:

• Positive attitude
• Honesty
• Respectful demeanor
• Flexibility
• Effective communication skills
• Supportive approach