General Manager - Bexleyheath, London

General Manager - Bexleyheath, London
You are the Captain of the Ship. You are responsible to ensure consistency of food standards, excellent service and maintain the cleanliness and condition of the Restaurant. You are accountable in achieving the store’s sales and profit by maintaining ideal cost of all the restaurant’s expenses including proper preparation of weekly roster without sacrificing the guest experience. It is your responsibility to keep your people driven and create a cheerful professional working environment that will keep our guests wanting to return to German Doner Kebab
Duties and responsibilities
Leads Operations Excellence:
Oversees and manages all areas of German Doner Kebab Restaurant
Ensures guest service exceeds company standards and strong guest satisfaction is maintained
Responds efficiently to guest complaints and takes appropriate action to solve the problem
Enforces and ensures the best quality of products possible is served
Organise and supervise shifts to ensure both team and guest satisfaction
Trains and develops team through strong, well organised training and ongoing operational feedback
Appraises teams’ performance and provides formal feedback to keep them upbeat and productive
Estimate consumption, forecast requirements and maintain stock inventory to ensure product availa...