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SalaryWho are you? You are the head of the Coffee Shop family, the leader of the pack with an ability to see and deal with anything that comes your way, and use the support around you to help. Developing your team and championing all things coffee and ACI - You enjoy making people happy and know how to empower others to do the same.What will you need to do? FamilyEnsure we hire and keep the best peopleCoach and develop and your team to success, spotting talentDrive our culture, values and mission at all timesReview your team's performance and celebrate their successes through reward and recognitionUnderstand the important part each person plays in the team to ensure your team is always working together and respectful of each other’s similarities and differencesFriendsSet the standards for your guest journey, communicating it to all, exceeding your guests’ expectationsEngage with guests, act on feedback and promote guest interactionDrive standards and knowledge through training to create guest wow momentsBe the heart of the local communityBuild and maintain relationships with our suppliersCommunicate effectively with your team and Area ManagerFocus Keep your team and guests safe at all timesProvide input and deliver your forecasts and budgetsDrive efficiency and productivity through right people, right place, right timeBe cost effective and forward plan your projectsMaximise your team sales, driving incentives, events and team knowledgeDeliver the Coffee Shop control measuresGenerate great sales ideas and pr opportunitiesFunSearch out opportunities to and ensure your team have appropriate fun at workCelebrate creativity and innovation and reward a job well doneWhat's in it for you? 75% discount across all ACI sites on both food and drinkRegular trips out to suppliers locally and internationallyMatched pension contributionsGreat share of tips and troncStaff meals on shiftFree gym membershipCycle to work scheme‘Live your life’, charity day off each yearWine at costAnglian Country InnsAnglian Country Inns is a family run business that first opened its doors over twenty seven years ago and now we have nine award winning establishments across East Anglia, a Coffee shop, oyster bar and brewery to boot!If you think you have the relevant experience and want to join our friendly ACI Family please don’t delay and apply today
