Company

AlstomSee more

addressAddressLondon, Greater London
CategoryCustomer Service

Job description

Location: East Ham

Appointment Basis: Permanent

Salary: Circa £70,000 with excellent benefits 

Apply by: 09/02/2024

 

 

Employing 7,000 people within the UK & Ireland, we are the prominent supplier of new trains and train services, and a leading signalling and rail infrastructure provider. Alstom have built, or are building, just under 40% of the UK mainline train fleet, as well as the entire fleets in service with London Underground and Dublin Luas.

 

If you’re ambitious, driven and team-spirited, this is your opportunity to build a career as a Technical Trainer and Assessor based in Wembley, London, United Kingdom.

 

 

Your future role

 

As a General Manager you are part of the UK Services Execution management team and the "Primary Project Interface" to the Core Team / Customer's Operations team(s) and Core Team/Project lead and be responsible for ensuring that all maintenance and repair work is carried out in a safe and efficient manner.  You will be responsible for the 'day to day' delivery of the Contractual Obligations to the Customer, the Leadership and Direction of the Projects large team(s) and Project strategy leader and Key Customer Lead on projects.

 

We’ll look to you to:

  • The Leadership and Direction of the Projects large team(s) which operates across 5 large depots across the UK.
  • Ensuring the successful delivery of the Train Services Agreements to C2c within budget and to meet the end customer needs. 
  • Working to ensure consistent application of procedures and financial controls and budgets, providing regular reports (KPI’s) for onsite activities.
  • Ensuring that the Customer / Supplier relations, communication and performance are maximised, both internally and externally, whilst ensuring the delivery of risks and opportunities to enhance Alstom’s margin and positioning with the Customer.
  • All to be undertaken whilst maintaining Compliance with all relevant Quality and Safety Standards The P&L of the Project and its associated EAC Position including Risks and Opportunity. 
  • Providing appropriate Project Performance Reporting at Project Reviews, Customer(s) Reviews and Governance Meetings (MPR, GPR & FPR) utilising appropriate tools. 
  • To take full responsibility for the delivery of the C2C Electrostar fleet contract in terms of on-time delivery to the customer. Ensure optimum use of people, which will include personal development, other resources with a clearly focused attention to cost, quality, health and safety and environmental.
  • Product delivery of all maintenance and repairs within the scope of the contract at East Ham and Shoeburyness sites, and any call-off, non-contractual work arising using East Ham/Shoeburyness resources.
  • Site Management - Responsible for Alstom site and staff management, Quality, Health and Safety processes in order to achieve and maintain a safe and efficient working environment. The General Manager will be responsible for providing direct leadership to the Train Care Centre managers across the 5 major depots.
  • The Leadership and Direction of onsite / off site teams and supporting functions including managing individual Performance & Development, Succession Planning using the Alstom tools (PMC, Competency Development etc)

 

All about you

 

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

  • Significant experience of project and operational management in a major environment incorporating: Best Practice, Total Quality Management, Continuous Improvement, Lean Management,  8D analysis and ISO 9001 processes, preferably within the Rail Industry.
  • Proven Track Record in continuous improvement and cost down delivery
  • Experience in QHSE site based requirements.
  • Strong Project Management skills
  • Strong Contract and Commercial knowledge
  • Good communicator both through face to face discussions and presentations
  • Excellent people management skills
  • Drive for Results
  • Excellent people management skills

 

Knowledge of the below is desirable

  • AZDP and/or APSYS
  • Quality Management System
  • Risk and Opportunity Management System
  • Change Management Systems
  • Good knowledge of Life Cycle costing concepts 
  • Good Knowledge of PCP / ROP applications
  • Good knowledge of EAC and Budget management
  • Good knowledge of the railway industry and of its trends with specific reference to train maintenance

 

 

Things you’ll enjoy 


Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also: 

  • Enjoy stability, challenges and a long-term career free from boring daily routines
  • Work with new security standards for rail signalling
  • Collaborate with transverse teams and helpful colleagues
  • Contribute to innovative projects
  • Steer your career in whatever direction you choose across functions and countries
  • Benefit from our investment in your development, through award-winning learning
  • Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) 

 

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

 

What we offer

 

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive, and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

 

We aim to have a welcoming and inclusive environment for individuals, of different ages, genders, ethnicities, disability, LGBT, religion and/or belief. As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.

 

 

#LI-AL2

 

Refer code: 2675408. Alstom - The previous day - 2024-02-02 05:40

Alstom

London, Greater London
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