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Form of work
SalaryProperty Management Recruitment are seeking an experienced General Manager to take overall responsibility for the delivery, leadership of day-to-day operations, and onsite lettings and property management teams for a brand-new luxury Build to Rent development in North West London.
Key Responsibilities:
- Provide insight into the local market and competitors
- Liaise with teams to agree leasing & marketing strategy
- Where required, assist with the resident journey
- Conduct regular market appraisals and provide feedback
- Ensure all purchasing levels are within authorised limits using nominated suppliers
- Control all costs within budgeted responsibilities, maintaining records of all spend
- Ensure all invoicing is correct and all financial procedures are followed
- Establishing and delivering additional income streams where appropriate
- Hold business reviews quarterly to discuss site performance and agree improvements
- Conduct weekly building checks and feedback issues to rectify
- Sustain excellent working relationships with external contractors and suppliers
- Liaising with FM on all maintenance issues and compliance measures and meet regularly to discuss compliance measures
- Responsible for Health and Safety compliance coordination
- Create a strong community through communication, events and innovations
- Coordinate social media activity in conjunction with marketing team
- Relentless approach to improving standards and ensuring all the team are delivering exceptional customer service
- Coach, mentor, and develop staff as well as provide induction training for all team members
- Lead employees using a performance management and development process
Skills, Knowledge and Experience:
- Previous experience managing a Build to Rent development to exceptional standards
- Strong customer service ethic / background
- Experience in managing a team of at least 6 people
- Strong financial management skills including experience in managing expenditure against budget
- Understanding H&S compliance and complex building matters is essential
- Positive attitude and an outgoing, friendly personality
- IT literate and social media savvy
- ARLA - Desirable
- IOSH - Desirable
