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Form of work
SalaryLocation: West London and Reading Area
Company Overview: Our client is a leading player in the Premium Casual Dining hospitality sector, renowned for delivering exceptional dining experiences in vibrant and stylish settings. With a strong presence in West London and Reading, our client is committed to providing guests with top-notch service, delicious cuisine, and a memorable atmosphere.
Job Description: As a General Manager, you will be responsible for overseeing the day-to-day operations of our client's Premium Casual Dining establishments in the West London and Reading area. Your primary objective will be to ensure the seamless delivery of exceptional dining experiences, uphold high standards of service, and drive business growth.
Key Responsibilities:
- Lead and inspire a team of hospitality professionals to deliver outstanding service and exceed guest expectations.
- Manage all aspects of restaurant operations, including staffing, training, scheduling, and inventory management.
- Foster a positive work environment that promotes teamwork, collaboration, and employee development.
- Implement and enforce company policies and procedures to maintain consistency and quality across all locations.
- Develop and execute strategic plans to drive revenue growth and increase profitability.
- Build and maintain strong relationships with guests, vendors, and community partners.
- Monitor and analyze financial performance metrics to identify areas for improvement and implement corrective actions as needed.
- Ensure compliance with health, safety, and sanitation regulations to provide a safe and hygienic dining environment for guests and employees.
- Previous experience as a General Manager or similar leadership role in the hospitality industry, preferably in Premium Casual Dining.
- Proven track record of successfully managing multiple restaurant locations and driving business results.
- Excellent leadership skills with the ability to motivate and inspire teams to achieve goals.
- Strong business acumen and financial management skills, including budgeting, forecasting, and cost control.
- Exceptional communication, interpersonal, and customer service skills.
- Knowledge of local market trends and competition in the West London and Reading area.
- Flexibility to work evenings, weekends, and holidays as required.
- Competitive salary and performance-based bonuses
- Comprehensive benefits package including healthcare and retirement plans
- Opportunities for career advancement and professional development
- Employee discounts on dining and other company offerings
- A vibrant and inclusive work environment with a supportive team culture
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