General Manager – Qmotion Sport & Fitness Centre

About the Role The General Managers role will be to ensure the efficient, professional and safe day to day running of the Sport and Fitness Centres, in line with objectives of the QMSU Sport Strategy. The role will involve assisting in the development of strategic plans, recruitment and training of staff, whilst implementing policies and procedures. About the Department Queen Mary University of London Students’ Union (the Students’ Union) is a representative and campaigning organization providing high quality services, activities, and opportunities for Queen Mary University of London students. The Students’ Union’s mission is ‘Together, we improve students’ lives’ and works towards objectives such as improving the community on campus, providing better representation, and supporting and developing students. QMSU Services Limited is the wholly-owned subsidiary of the charity (QMSU the Students’ Union). Carrying on the business as a commercial social purpose company, the services are provided principally for students, staff, and guests of the University. Qmotion is the Students’ Union run Sport & Fitness Centre, located on the Mile End campus, and provides students, staff and the wider community with diverse and inclusive fitness facilities and services to enable an active lifestyle. About you We are seeking an experienced individual with significant knowledge of the provision of health and fitness services in the higher education sector.  You will work closely with the Head of Sport to lead the management of the Sport & Fitness Centre and the coordination of associated services and programmes with the aim of increasing activity levels to enhance the wellbeing of the QMUL community.  You will be responsible for delivering the highest standard of fitness operations, fitness services and customer service and will be responsible for the management and development of the fitness and front of house team, comprised of permanent, casual and freelance staff.   The facilities are open seven days per week, and this role will incorporate the working of unsociable hours including early mornings, late nights, weekends, and bank holidays. About Queen Mary At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable. Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers. We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form. Benefits We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus. Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability.