Address
Form of work
SalaryOur client is an established, globally operating organisation looking for a German-speaking Customer Service Administrator to join their team based in Basingstoke.
The role of the Customer Service Advisor will be varied but responsibilities include:
- Acting as the first point of contact for customer enquiries.
- Managing order requests.
- Coordinating customer complaints, including refund requests and warranty queries.
- Handling requests for quotes and processing them, ensuring you follow-up on all opportunities.
- Managing the weekly backlog review of customer business.
- Following up customer visits/samples.
- Communicating critical customer information/requirements to other teams.
- Creating and maintaining customer accounts and contact lists.
- General admin and Customer Service duties.
The role is permanent and full-time (37 hours per week) and has free on site parking.
This is an excellent opportunity for a German speaking Customer Service or administration professional, looking for a new challenge with a great organisation.
If you're interested in more information about this role, please click apply or call Jo on (phone number removed) today!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
