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Form of workDeutsch sprechender Friseur / Kolorist
Bilingual (English & German speaking) Hair Stylist / Colourist - £35,000 - Remote
This is an excellent opportunity for an experienced and qualified Hair Stylist / Colourist to provide specialist support to customers from home!
Hair colour company is seeking an experienced bilingual (English & German speaking) Hair Stylist / Colourist to support their customer services team.
This a remote position working 40 hours per week – 9am to 6pm, Monday to Friday.
The bilingual (English & German speaking) Hair Stylist / Colourist will use their colouring knowledge and excellent customer service skills on a daily basis to assess clients' individual hair colour cases online and provide customer service via phone, email and live chat. Duties include:
Providing hair colour consultations in German and English via phone, email and chat from your home office. This will include overseeing and creating hair colour formulations via our online softwareSupport clients in an online based contact centre environment through phone calls, emails, etc
Match clients' desired hair colour and expectations to encourage repeat orders and/or rebookingProactively build effective working relationships with clients and colleagues to ensure best customer outcomeDemonstrate critical thinking by fully analysing clients' objectives and concerns and providing appropriate solutionsThe ideal bilingual (English & German speaking) Hair Stylist / Colourist will have the following knowledge, skills and experience:
Current NVQ Level 2 in Hairdressing or equivalentSalon experienceBilingual in English and GermanIn depth understanding of colour formulation and theoryPositive attitudeAptitude for selling and cross-sellingExcellent verbal and writing skills with good grammarHighly motivated, flexible, & energeticONLY SHORT LISTED APPLICANTS WILL BE CONTACTED
