Head Of Compliance

Department: Operations
Location: Manchester / Redhill
Reporting To: Executive Director of Operations
Main purpose of job
To lead the Verlingue Compliance Team in the UK that acts as a safeguard for the business, promotes ethical practices, ensures regulatory compliance, mitigates risk and supports the overall wellbeing of the company as well as for our clients.
Company Vision
To build a large, European, independent, family-owned insurance brokerage group in which talents blossom and client satisfaction is continually high.
Department Overview
The role would lead an internal team and external consultants to ensure that the business delivers on its aspirations. The team sits within the larger Operations structure and contributes to and is supported by that broader group.
Verlingue Values
Exceptional - Being professional is expected; being exceptional makes us different. We are passionate about making our clients and each other feel special. We truly understand their needs and deliver an outstanding service every time.
Proud - We take pride in our work every day and always fulfil our promises. We’re proud of our reputation for always acting with the highest ethical standards and this is our foundation for building long term relationships.
Inclusive - We value and recognise the diverse skills and individuality that everyone brings to Verlingue. We respect each other and enjoy working collaboratively to achieve the best outcomes.
Key Accountabilities
·To positively lead and develop the UK Compliance Team
·Create and execute the Compliance strategy for the business in conjunction with the Executive Director – Operations
·Be the face of Verlingue with the regulators, auditors, chartered institutes and PI insurers
·Keep up to date with, and understand, relevant laws and regulations and communicate and cascade these in a way that is appropriate for the business
·Monitor market developments and share information at an early stage to ensure the business can positively react to upcoming change 
·Lead the Risk Committee process and ensure the risk matrix remains updated
·Be an active member of OPCO providing updates, trend analysis and management information as appropriate including Fair Value 
·Produce board papers and updates to EXCO, Board and Group as appropriate 
·Build positive relationships and collaborate across the business, including France & Europe, and beyond through active Business Partnering
·Provide a knowledge of and insight into European regulations where appropriate that may impact our UK operation including the Lloyds environment 
·Provide guidance & training to employees on regulatory changes and the law
·Work with the business to ensure that policies & procedures are relevant, accurate, understood and embedded in what we do
·Manage and ensure the correct level of audits and role plays are carried out
·Support the business meet its growth aspirations by supporting new business pitches, agreeing TOBAs, acquisitions, etc and participate in company projects and initiatives
·Oversight and management of all complaints and Errors & Omissions with effective reporting carried out
·Oversight and management of any data breaches with effective reporting carried out 
·Ensure marketing materials, presentations and websites are compliant with regulatory requirements
·Carry out required regulatory returns or surveys
·Support reviews of contracts
·Liaise with our Compliance Advisors
Qualifications
·ACII or suitable professional qualification (desirable)
·Suitable legal qualification (desirable)
Skills, Knowledge and Attributes
·Excellent working knowledge of the FCA rules
·Excellent working knowledge of the ICO rules
·Good understanding of associations such as BIBA
·Good understanding of the London Markets and Lloyds environment and insight into European markets
·Excellent attention to detail
·Demonstrate confidence, strong relationship management, diplomacy and decisiveness
·Able to successfully balance the absolute need to be compliant with business acumen  
·Ability to find solutions, demonstrate a “can do” mentality and get actively involved 
·Be a strong self-motivator and desire to be flexible
·To remain calm and solution focused when under pressure
·Aligned with the Verlingue values and behaviours
REF-213 816