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Form of work
SalaryWe have an exciting opportunity for a skilled leader with extensive knowledge and experience of ERP systems, database technologies and software development lifecycles. Join the CMA in this key role leading the development of our Enterprise Applications and Services.
About the CMA
We help people, businesses, and the UK economy by promoting competitive markets and tackling unfair behaviour. Our work is wide ranging, ambitious and often new and challenging.
The role
As Head of Enterprise Applications and Services, you will be responsible for improving the performance and manageability of the CMA’s Enterprise Applications and Services. This will involve planning, improving, monitoring and controlling all enhancements to CMA’s enterprise services, which currently includes Unit4 Business World (ERP), Microsoft Dynamics 365 CRM and Microsoft SharePoint Online. You will also evaluate, build, manage and implement additional business software, facilitating optimisation and improvements.
You will play a key leadership role, managing the 2nd line teams for Enterprise Services and Systems Development. You will provide inclusive leadership and manage the performance, motivation and development of your teams to enable the delivery of end-to-end support and development for all enterprise systems.
You will also ensure that enterprise services are supported according to ITIL best practice, oversee resource and workload management, manage supplier relationships and contribute to department strategy.
About you
To succeed in this role, you must provide experience and knowledge of ERP systems (ideally Unit 4 or similar), as well as an understanding of HR and Finance processes, Microsoft 365 technologies, CRM and Power platform. You will be adept at managing the monitoring, administration, customisation and configuration of these environments.
You will also be experienced in managing a development and testing function, pairing this with a good understanding of database technologies and software development lifecycles. Experience of managing critical services, service catalogues improvements across Enterprise Applications and Services, as well as exposure to Agile and/or traditional development methods and lifecycles, is also essential.
You will exhibit strong communication, organisation, project management and decision-making skills, with proven ability to prioritise objectives to achieve set goals.
What we can offer you
The CMA is a hugely diverse, rewarding and stimulating place to work – an opportunity to work for the public good and to stretch and develop yourself in doing so while also having considerable flexibility when it comes to how and when you work. We offer generous benefits, including an excellent pension scheme with an average employer contribution of 27%, at least 25 days leave (increasing to 30 over five years), and generous maternity/paternity leave provision. You can also take advantage of interest-free season ticket loans, a cycle to work scheme.
To find out more about this opportunity and about working for the CMA, please click on the APPLY button.
Closing date for applications: 11:55pm Monday 15th April 2024
Like many other organisations, we operate a hybrid working model with a mix of office and home working. We believe this supports us to deliver our best work while allowing the flexibility to maintain balanced and healthy lives.
The CMA are an accredited Disability Confident Employer, and we are an equal opportunities employer, welcoming suitably qualified applicants from all backgrounds. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
