Address
Form of work
SalaryLocation: Travel to Solace operational sites across London and hybrid working.
Salary: £48,139.13 - £54,350.63 per annum (please note successful candidates are usually appointed at bottom of the relevant band)
Hours: 37.5 per week. The postholder is also expected to take part in the on-call arrangements – these average around 1/7 weeks.
Contract: Permanent
Closing Date: 25th March 2024 at midday
Interview Date: 9th April 2024 (In person)
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Head of Community Services at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Every year our services touch the lives of nearly 30 thousand people across London. Our services range from crisis lead support in supported accommodation and community services through to therapeutic work with adult and children and young people. We run sexual violence services and an Advice Line supporting over 10 thousand survivors in the community each year. We work with those furthest from support in our Multiple Disadvantage services and work with young people in a variety of settings to prevent harm and abuse happening. Whilst 97% of survivors we worked with told us that the service from us met or exceeded our expectations, we know that we are always on a journey of continuous improvement and that there is always more for us to do.
About the Role
We are looking for an exceptional leader to lead on delivery of our community based support. These services include core IDVA teams and additional specialist roles, often supporting survivors at the point of crisis and highest risk. You will take a lead role in ensuring the high standards we set are achieved and identifying where and how we can make improvements. You will lead on development and maintenance of effective commissioning relationships and be able to identify and develop opportunities for service enhancement and growth.
About You
You will have leadership experience in a service delivery organisation which includes management of different contract types across different geographical locations. You will have used your substantial experience of working with people experiencing adversity to identify and implement service improvements. You will be comfortable with managing risk and a calm, reflective operational leader able to support staff who are often working in crisis response mode. You will have good financial literacy and an eye for detail, particularly around data and reporting.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
