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SalaryJoin Our Team!
Crohn’s & Colitis UK is seeking a dynamic and innovative Head of Information & Support Services on a 12 Month Maternity Cover contract. This is an exciting role and you will be part of our Leadership Team guiding our information and Support Services which are vital to people with Crohn’s and Colitis. Whether they are newly diagnosed, experiencing flares, or surgery, we are here to provide all the information and support they need.
Salary: £55,000 - £58,000 (FTE) per annum, depending on experience
Hours: 35 hrs FTE - will consider 4 days for the right applicant
Place of work: Flexible/Hybrid
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
This is an exciting role as part of our expanding leadership team. You will be responsible for leading the strategic development of our high-quality information and Support Services with a particular focus on expanding our reach and improving our support and information offer to all communities. You will lead continuous improvement initiatives, ensuring that our services are accessible, innovative and meet the needs of everyone affected by Crohn’s and Colitis.
You will be leading great teams in a flexible working environment, have access to great development opportunities and be part of a charity which is going places. Join us in translating our ambitious strategy into tangible plans that will help us achieve our goals. Together, we can make a difference.
Please Note:
Only applicants sending in a CV complete with a Supporting Statement, giving examples of how you meet the criteria of the person specification, and what you feel you would bring to this role, will be considered in the recruitment process.
About you
You will be a dynamic leader with experience in developing and delivering information and support for people with health conditions. You will be passionate about making a difference, with a focus on developing innovative programs and services. You will have experience of measuring and demonstrating impact, improving reach, and leading talented teams. A degree or equivalent experience is desirable, along with an understanding of the impact of living with long-term health conditions.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. But many of our staff work very effectively from home. In this role, there is plenty of scope for doing that although there will be times when you will need to be at face-to-face meetings. It is possible therefore you could live almost anywhere in the country.
Benefits:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
Join Us
If you’re looking for a role where you can make a real difference, apply to become our Interim Head of Information & Support Services. Help us enhance our information and Support Services and take Crohn’s & Colitis UK to new heights. We’re excited to hear from innovative and driven individuals who share our commitment to our community and our cause.
Apply Now and Make a Difference!
Crohn's & Colitis UK are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
If you have questions or would like to have a conversation before formally applying, please contact Ruth Wakeman, Director of Services, Advocacy and Evidence on: Ruth.wakeman@crohnsandcolitis.org.uk.
Due to the nature of the role a basic DBS check will be required.
How to apply
Closing date: Monday 18th March 2024 – 9am.
If you want to apply for this role, please provide an up-to-date CV and supporting statement by an email.
Your statement should give examples of how you meet the criteria of the person specification, and what you feel you would bring to this role.
Only applicants sending in a CV complete with a Supporting Statement, giving examples of how you meet the criteria of the person specification, and what you feel you would bring to this role, will be considered in the recruitment process.
Alternatively you could post your application to:
Human Resources Crohn’s & Colitis UK
Helios Court
1 Bishops Square, Hatfield, Herts AL10 9NE
Ensuring that your application does reach us prior to the closing date.
To apply, please visit our website via the button below.
Please note, applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.
