1.1 Take incoming calls, logging and assigning tasks to the relevant Persons (Internal teams or Contractors) on the Trusts CAFM system. 2.1. Take calls from members of staff reporting sickness/absence and inform the relevant line manager. 3.1 To attend Workshops and on-going PDP 4.1 The jobholder will be required to be flexible, reactive and proactive to the ever-changing departmental needs and customer requirements and adapt accordingly