Home Energy Efficiency Support Officer- 2 Years Fixed Term

Nuneaton and Bedworth Borough Council is a small Council with big values. We are committed to ensuring our services are delivered to the highest possible standard and we put the customer at the forefront of everything we do. By working for us you will become part of the team and will play your part in serving our community.
We are currently recruiting for a Home Energy Efficiency Support Officer to help us with the delivery of Energy Efficiency measures to homes in our Borough. We are committed to becoming carbon neutral by 2050 and this is an excellent opportunity for you to help us achieve that goal. Homes within the Borough cause up to a quarter of carbon emissions and this post will be key to help us reduce these emissions, work to improve fuel poverty and develop projects and information to support these goals.
To be successful in this role, you will need to;
Work well in a team
Be an excellent communicator
Be able to prioritise workloads and show initiative.
Work proactively to generate leads
Be proficient in Excel
Organise visits with residents and collate all the corresponding documentation.
Liaise with sub-contractors
Manage expectations and inform customers when they do not qualify for grant funding Attend meetings and be a part of subject relevant groups.
You will have excellent IT skills to be able update spreadsheets, send letters and update a number of internal systems, in order to generate orders and raise invoices.
You will be confident and able to communicate with customers, colleagues, contractors and senior management.
You will have excellent written and oral skills and be able to calculate annual incomes for customers.
You will have great attention to detail
You will be willing to learn new skill relevant to Energy Efficiency
As an employer, Nuneaton and Bedworth Borough Council offers a wide range of benefits, including flexible working, Local Government Pension Scheme, generous holiday allowance and childcare vouchers. This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers. Please note that all applications must be received on an online application form. We do not accept CV's and do not keep CV's on file unless part of an application. Any communication with you will be via email, so please check your email, including spam/junk folders, and WMJobs account on a regular basis after submitting your application.
Closing Date 02/02/2024
Interview Date 09/02/2024
For informal discussions on the role, please contact Jennifer Shipp on 02476 376124 or jennifer.shipp@nuneatonandbedworth.co.uk

Supporting documents
Home Energy Efficiency Support Officer - JD PS and Profile October 2023.docx
Values - one page overview.docx