Homeless Prevention & Support Officer

Homeless Prevention & Support Officer

Gateshead’s Housing Solutions Service is expanding and we’re looking for several new staff to join our team.

Our statutory homelessness service including in our Housing Solutions Team, has several homeless pathways including our Homeless Prevention Pathways for Offenders, Mental Health and Hospital Discharge, as well as Migration, Rough Sleepers and Domestic Abuse Pathways. We also manage temporary homeless accommodation in Gateshead and work with external agencies to provide accommodation and support to people. We are looking to develop our service offer, and are looking for dynamic people to help us to do this.

We have an exciting opportunity for a Homeless Prevention & Support Officer to join our brilliant team on a permanent, full time basis, working with ex-offenders.

If you’re interested in joining our supportive and progressive team, and a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just don’t want to miss.

Please take a look at the full job profile via this link Job Profile. It’s important that you read it in full and explain in your application how you meet the essential criteria.

About the role….

Reporting to the Housing Solutions Team Leader you will work with clients who are homeless or at risk of homelessness. You will be responsible for interviewing, assessing and identifying Homeless Prevention options while working with external partners, agencies and other internal sections such as the Probation Service, Prison Service and the Police to improve outcomes for our customers. The post will include home visits to some clients to help assess their situation.

We are seeking a dynamic, self-motivated individual with a passion and commitment to support homeless households. You will have a strong commitment to excellent customer care, equality, diversity and inclusion. You will be an excellent communicator both verbally and in writing.

You will be dealing with people face to face in potentially difficult situations, and managing and prioritising a complex caseload. You will be able to work with vulnerable people and non-judgemental in your outlook and approach.

A bit about Gateshead Council…

We’re truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are.

What’s in it for you? Well, there’s so much on offer and here’s just a few of the highlights!

• You’ll be paid a competitive salary plus additional allowances where relevant.
• We’ll help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year.
• You’ll get a generous annual leave package of 28 days annual leave for new employees, rising to 32 days after 5 years continuous local government service.
• You have the chance to buy up to 10 additional holidays per year.
• You’ll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme.
• We’ll give you the chance to take advantage of various offers and discounts on shopping and household spend, including O2, Virgin Media and Dell

It’s time to apply!

If you’re interested in applying, please read the job profile in full. You will need to tell us how you meet all of the essential criteria when you apply.

All we need from you is complete an application form which you can do online at www.gateshead.gov.uk. Please submit your application form electronically by no later than midnight on Sunday 7th July 2024.

For an informal discussion or if you need any assistance, please contact Steven Oliver on 0191 433 2664 or by email at [email protected].