Hospitality Manager – Peterlee, County Durham.

Hospitality Manager – Peterlee, County Durham.

An exciting opportunity has arisen to join the team at Peterlee Pavilion.

We are currently seeking a passionate Hospitality Manager to inspire the team and deliver an outstanding customer experience.

The appointment of a Hospitality Manager will complete the Duty Management team working on a shift rota which includes evening and weekends. The role comes with specific responsibilities to help deliver and improve the hospitality offer at the Pavilion.  If you are interested in the challenge of working in a fast paced environment requiring initiative, flexibility and teamwork and you can demonstrate the relevant skills and experience from a hospitality management role we would welcome your application to serve the community of Peterlee and surrounding area.

About you:

You will be experienced in managing Hospitality, Events or Cultural delivery.

You will have experience in managing and leading teams, working with a range of customers with different needs, and have the ability to make improvements to our business using excellent communication skills, have high level of IT skills, (e.g. social media savvy, able to collect, input and interpret sales and management data using Ms excel) have experience in business/sales planning and personal target setting. You will take Health and Safety responsibilities seriously to carry out risk assessments, be the responsible officer on Duty in case of an incidents e.g. fire/evacuation.

You will play a pivotal role in the planning and promotion of in-house events and engaging with new customers to make bookings and ensure their private parties are delivered beyond their expectations.

Be responsible for the day-to-day management of bookings including setting up according to agreed customer specifications and clean up post event booking.

You will assist the Manager in developing and delivering the improvement plan to drive increased footfall and bookings.

You will work with the Marketing and Communications officer on social media and website content in relation to event and hospitality services at the Pavilion working across the team.

To be part of the Food and Beverage team that provides an exciting, healthy, innovative, quality food and beverage operation in order to create demand which meets customer needs whilst increasing income.

You will be responsible to manage and support the Bistro chef on delivery of a healthy and tasty menu and to increase sales in line with targets set.

You will ensure that the building is adequately staffed whilst on duty and for functions and that those staff are adequately trained and working at the required standards.

Contribute to maintaining a high standard of cleanliness throughout the building and specifically in relation to food hygiene across the bars and bistro.

If you thrive in the fast-paced world of hospitality and are eager to collaborate with an exceptional team, we invite you to get in touch with us.

We have many amazing people working for the council, who are knowledgeable, passionate and committed. Some people spend their whole career with us, as they are dedicated to working in a particular vocation, and others because of the opportunity to progress in a wide range of careers.

The council continually strives to develop and invest in our most valuable asset; our people.

As well as being part of a dynamic and passionate team of people in your chosen discipline, working for the council will enable you to be:

• Part of a highly motivated and engaged workforce;
• In a position to have a positive impact on the public you serve;
• Able to contribute to ideas and service improvements;
• Part of a culture that wants its people to thrive and be the best they can be;
• Work in an environment that promotes an inclusive and diverse workforce.

Benefits available to employees of the council include:

• A competitive salary;
• An attractive annual leave entitlement;
• Access to the Local Government Pension Scheme (LGPS);
• Occupational sick pay scheme;
• Access to health and wellbeing support through Occupational Health Services;

🔗Application form

https://peterlee.gov.uk/wp-content/uploads/2024/04/Hospitality-Manager-Application-form.pdf

🔗Job Description

https://peterlee.gov.uk/wp-content/uploads/2024/04/Peterlee-Pavilion-Hospitality-Manager-Job-Description.pdf

🔗Guidance Notes

https://peterlee.gov.uk/wp-content/uploads/2024/04/Peterlee-Pavilion-Hospitality-Manager-Guidance-Notes.pdf

🔗Candidate Information Pack

https://peterlee.gov.uk/wp-content/uploads/2024/04/Peterlee-Pavilion-Hospitality-Manager-Candidate-Information.pdf