AddressJOB DETAILS
Job reference
REQ00879
Date posted
27/03/2024
Application closing date
30/04/2024
Location
Guildford
Salary
National Living Wage
Package
Contractual hours
0
Basis
Casual
Job category/type
Hospitality
Job description
ABOUT TRAFALGAR ENTERTAINMENT (TE)
We’re a leading theatre and live-entertainment group with a national and international footprint.
Co-founded by Sir Howard Panter and Dame Rosemary Squire in 2017, Trafalgar Entertainment is a business focussed on bringing people together to share in the live experience; through new productions, through the operation of amazing theatre and live-event spaces, and through distribution of live-streaming content. The group is home to Trafalgar Theatres, Trafalgar Theatre Productions, Trafalgar Releasing, Stagecoach Performing Arts, Helen O’Grady Drama Academy, Trafalgar Tickets, London Theatre Direct, Stagedoor App, Jonathan Church Theatre Productions and Chiswick Cinema.
ABOUT TRAFALGAR THEATRES
Trafalgar Theatres is the venue-operating division of TE. We currently operate 15 venues; including 12 in the UK regions; the Trafalgar Theatre in London’s West End and the Theatre Royal in Sydney. We’re growing fast, we’re confident in what we do, and we’re ambitious about the future. There’s never been a better time to get onboard.
We are passionate about entertainment, audiences, and the live experience and we value Creativity, Collaboration, Excellence and Respect.
ABOUT G LIVE
Opened in 2011 G Live, Guildford is a landmark building. With inspirational architecture, light-filled foyers and a programme incorporating the best in live music, big name comedy, dance and classical, G Live is truly a venue for everyone. We also host community events and functions including conferences, parties, and weddings.
We offer opportunities for advancement, with regularly scheduled development training sessions as well as cross-role training.
ABOUT THIS ROLE
At G Live we are recruiting for a Hospitality Team Member, the main responsibilities of this role will be:
Customer service
Food and drink service
Keeping a clean workplace
Providing a warm welcome by greeting our guests, presenting menus, and explaining daily specials
Answering questions related to menu items, dietary requirements and suggest recommendations
Taking food and beverage orders, and providing an attentive and personalised level of service
Maintain Health and Safety, Food Safety and Fire Safety procedures
This is not an exhaustive list of duties, from time to time you may be required to undertake such alternative or additional duties these will be commensurate with your skills, experience, and capabilities.
ABOUT YOU
We are looking for individuals that can collaborate as part of team to achieve excellent customer service.
Passion for food / theatre / live entertainment
An exceptional eye for details
Willingness to learn new skills
Great team spirit
Strong Communication and listening skills
Understanding of food hygiene and customer service
Ability to work effectively at busy times
Motivated
Well presented
Experience of delivering high standard of customer service
Knowledge of food, drinks, allergens
Trafalgar Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people in groups where we are under-represented, for example people with disabilities, from minority ethnic groups, older returners and people who are neurodivergent.
We are curious, courageous and ambitious, empowering people to challenge and innovate in pursuit of excellence.
For more information about Trafalgar Entertainment and G Live please see www.glive.co.uk
APPLICATION PROCESS
If successful, you will be invited to attend an interview.
