Housekeeping Room Attendant

Housekeeper / Housekeeping Assistant

Would you love to work with our team to achieve our aspirations? Our ideal candidate will be driven and ambitious.

As The Idle Rocks & St Mawes hotel Housekeeping Assistant, you will be responsible for ensuring that rooms and communal areas remain clean, safe, and tidy for guests.

You'll help to create a warm and homely environment. Keeping the hotels clean and safe is no small task, which is why the role of a Housekeeping Assistant is so important. The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a welcoming environment. This means you'll have a direct impact on our guests and all the staff working to support them.

Benefits

· Job Types: Full-time, Part Time, Permanent & Fixed Term available.

· Salary: Competitive

· Holidays: 28 days per year increasing year on year (capped at 5 years)

· FREE FERRY travel if commuting from outside St Mawes.

· LIVE IN AVAILABLE (Staff accommodation near to the hotel with parking).

· Generous Tips Paid Minthly

· Free Meals and drinks on duty.

Job purpose for Housekeeping Assistant

Join our team and we will work together to achieve your goals!

· To support your colleagues to consistently deliver an unbeatable experience for all our guests.

· Make every customer to walk through the doors feel as if they are at home, we all have one main objective and that is.

· Deliver the highest standards of service to our guests consistently, in line with the SOP's and brand philosophies.

· Build genuine rapport with our guests to deliver unique levels of service whilst remaining professional at all times.

· Support your colleagues but ensuring completion of individual and group tasks to the correct and highest standards.

· Ensure professional behaviour to all people associated with the business at all times including suppliers, and other businesses in the area particularly within the local community.

· Greeting guests and responding to queries.

· Changing bed linen and making beds.

· Replacing used towels and other bathroom amenities, such as shampoo and soap.

· Sweeping and mopping floors.

· Vacuuming carpets.

· Dusting and polishing furniture.

· Emptying trash containers and ashtrays.

· Restocking beverages and food items in the minibar.

· Cleaning public areas, such as corridors.

· Work to the checklists providing in your department, understanding and supporting their importance to the structure of the operation.

· Ensure you are confident with your service and product knowledge, be interested, ask questions, be enthusiastic about learning more. This includes not only the hotel bedrooms and the local are, all other related subjects to the business.

· Be a team player – understand your colleagues role and tasks and how your action influence the rest of the operation.

· Support in maintaining the staff accommodation at change over.

About you

· You have to be a flair and passion for service to achieve the highest of standards.

· You have to be flexible, articulate and have a desire to progress to the next level.

· You will be hard working, reliable, trustworthy and competent enough to work alone and have the experience and people skills to work within a team.

· Be calm and focused in a high pressure, busy environment.

· Infectious personality, warm and welcoming by nature.

· Flexible approach to working hours.

Job Types: Part-time, Permanent

Pay: £11.80 per hour

Expected hours: 16 – 22 per week

Benefits:

• Additional leave
• Discounted or free food
• Employee discount
• Flexitime
• Free parking
• Health & wellbeing programme
• Life insurance
• Paid volunteer time

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Supplemental pay types:

• Tips

Work Location: In person