Housing Administrator

Housing Administrator in Ashford required for an immediate start!

This role would particularly suit someone from a housing or homelessness background however this isn't essential and full training will be provided.

Key Responsibilities

• To work effectively with the Allocation Team to ensure that there is an adequate supply of temporary accommodation available for those households that the service has a statutory housing duty to provide accommodation too.
• Coordinate the sign up of a temporary accommodation placement ensuring that the various partners, teams and officers are advised of placements and closures / movement.
• Ensure that all housing benefits and other welfare forms and / or referrals are completed and ensure that all supporting documentation from the applicants has been received and verified.
• Set up the rent account and ensure that the applicants are provided with rent account details with a full explanation of what is expected in terms of their rental payments.
• Maintain accurate electronic records/ information regarding properties, landlords including general contact information and always providing detailed reports as requested by management

Person fit:

• Strong Admin and IT experience, to include MS Word & Excel, Outlook and Teams.
• Excellent organisational skills and you must be happy to deal with clients with an empathetic and tactful manner.
• Able to cope in a fast paced environment working under pressure.

Hours are Monday to Friday 9am-5pm and this is a temporary position for approximately 4 weeks with the possibility to be extended.

The role is subject to Disclosure and Barring Service (DBS) checks.

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