Housing Administrator

Belmont Recruitment are currently looking for a Housing Administrator to join a Housing Association based in Guildford on an initial 2-3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.

Key Duties:

• Act as an initial point of reference on the phone, or in a reception area as required
• Assist in the provision of a comprehensive housing management and support service, including working with tenancy agreements and collecting rents and charges
• Carry out day to day office administrative functions to ensure that all records and files are maintained and held securely and that the confidentiality of information is upheld
• Have an awareness of the clients support needs, working, under direction, supporting clients to help them achieve their agreed outcomes
• Contribute to the formulation and delivery of person centred support plans
• Assisting clients with day-to-day support and tenancy issues
• Using IT systems appropriately including adding updates to the Support Database
• Advises management promptly of any signs of problems or concerns about a client
• Recognises signs of distress in clients and identifies ways to reduce this
• To correspond and liaise as necessary with external agencies on behalf of clients
• Report repairs and maintenance needs behalf of the client following agreed procedures
• Work in line with, monitor and report any discrepancies in health and safety standards within schemes
• Address and report any issues of anti-social behaviour to a senior staff member

Requirements:

• Previous experience of working in administration, ideally within housing
• Excellent communication skills

If this role would be of interest, please apply with an up to date CV if this role would be of interest!