Address
SalaryAs experienced Housing Enforcement Officer, you responsible for delivering a responsive and proactive service to tackle hate crime, persistent tenancy breaches, neighbour nuisance and anti-social behaviour.
Working alongside housing management colleagues, you will make and maintain effective and trusted relationships with internal and external agencies whilst managing priority caseloads.
Your next role
- undertake thorough investigations, maintain up to date records, train colleagues across Tenancy Services with regards to ASB, assist in the development of ASB projects with other Housing Enforcement Officers, and manager
- be conversant in dealing with challenging behaviour and will have a sound working knowledge of civil and criminal legislation in order to advise managers and housing officers
- be resilient with demonstrable experience of working in a similar role, with proven knowledge of ASB legislation with experience of preparing court cases and witness statements for County Court hearings
- be an excellent communicator and an even better negotiator, with the ability to work efficiently under pressure
You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).
This role involves home visiting and attending meetings throughout Swindon, therefore an ability to travel throughout the Borough is required.
Your next package
Please see our Rewards and Benefits offer for more details.
As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.
For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon together. And you’ll be proud to say it was made better with you.
Please see our Vision and Values page for more details.
Your next steps
Read the role profile and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the ‘Apply’ button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role.
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.
For further information about the role, please contact Amanda Luker, Lead Housing Enforcement Officer, at ALuker@swindon.gov.uk
If you are experiencing technical issues submitting your application please email resourcing@swindon.gov.uk
