Address
Form of work
SalarySalary
£26,421 - £31,364 per annum (pay award pending)
Contractual hours
37
Basis
Full Time
Region
East Midlands
Package
Up to 45 days per year including bank holidays Hybrid working Local Government pension scheme Personal Development Discounted leisure facilities Retail discounts Free eye tests Cycle to work scheme Health and well-being Free parking
Job category/type
Housing
Date posted
23/04/2024
Job reference
REQ000027
Looking for a role that makes a difference to people’s lives? Interested in developing your career?
Tenancy Services is recruiting to the post of Housing Income Officer to support our tenants to sustain their tenancies. The post will require a hard working and skilled individual with a genuine passion for helping others. The duties will include monitoring of rent accounts using a specialist housing management system, pursuing payments by telephone call, e-mail, letter and visits and respond to tenant queries regarding their rent accounts. You will also serve legal notices and attend court when necessary along with signposting tenants to help and support services.
You will have experience of working within social housing and dealing with tenants; be able to manage under pressure in a fast-paced reactive role and be committed to outstanding customer service.
Closing Date: 12th May 2024
Interviews: 23rd May 2024
You will also be highly organised and motivated with a creative approach to service delivery.
For further details about this role contact Jill Kirkpatrick on 01623 463359
