Housing Management Services Officer

Job Title: Housing Management Services Officer
Contract Type: Permanent
Salary:  £24,323.73 per annum (£26,778.75 per annum is achieved after 12 months successful performance in the role)
Working Hours:  35hrs per week
Working Pattern: Monday-Friday 09.30am-5pm
Location: Liverpool
For your application to be considered please ensure you attach a current CV and cover letter. 
Applications may close before the deadline, so please apply early to avoid disappointment.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. 
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:

• Competitive pay & generous pension 
• 28 days holidays plus bank holidays 
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits 

Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. 
Application Process:
If you share our values and are excited about making a significant impact as a Housing Management Services Officer, we encourage you to apply with your CV and cover letter. 
We encourage you to apply even if you don't meet all the criteria on the job description, at Riverside we recruit to potential not just on skills and experience.  
The difference you will make as a Housing Management Services Officer
You will deliver quality Housing Management Services to customers of social housing and RHO, ensuring that customer queries are dealt with quickly and accurately. 
You will role model Our Riverside Way values, and work closely with other teams to ensure that services meet our aspirations, and that our customers trust us to deliver on our commitments. You will drive the continuous improvement of the customer experience, while relentlessly reducing waste and improving value for money.