Housing Officer

Housing Officer
Generic Housing Management
Manchester
35 Hours
3 Month Contract
£21.06 p/h
One of the most prominent housing associations in the North West is recruiting for a Housing Officer to provide a strong housing management service for their residents across South Manchester
The Role
The focus of this Housing Officer role is provide a housing management service to residents, covering ASB, rent arrears, tenancy management and attending court where required.
This will include the following tasks and responsibilities:

• Tenant Support and Engagement: Assist tenants with housing needs, resolve queries, and encourage community involvement.
• Tenancy Management: Manage property allocations, lettings, and conduct property inspections.
• Rent and Arrears Management: Monitor rent payments, address arrears, and provide financial advice to tenants.
• Property Maintenance Coordination: Coordinate maintenance and repair activities, ensuring properties are well-maintained.
• Compliance and Record Keeping: Ensure compliance with housing regulations and maintain accurate records of all housing activities.

The Candidate
To be considered for this Housing Officer role, you will need prior experience in housing management, as well as the below:

• Knowledge of Housing Legislation: Understanding of housing laws, tenancy agreements, and rent processes.
• Strong Communication Skills: Effective verbal and written communication with tenants and stakeholders.
• Organizational Skills: Ability to manage multiple tasks, maintain records, and use housing management software.
• Customer-Focused Attitude: Commitment to high-quality service, empathy, and sensitivity to tenant needs.

As the role is patch based, you will need a driving license and access to a vehicle for work, as well as a Basic DBS check.
The Contract
This is a full time Housing Officer role, working 35 hours per week, flexible between the hours of 08:00 and 18:00.
The role will initially run until the end of September 2024 but has potential to be extended or even made permanent, as it is covering the recruitment process for a permanent role.
How to Apply
To apply for this Housing Officer role, please email a copy of your CV to lee . mcmillan @ servicecare . org. uk or call on 01772 208 966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!