Office Administrator

Ardent is a growing medico-legal consultancy that provides support to solicitors and doctors specialising in clinical negligence and personal injury.

We are looking for an Administration Position either for those looking to begin a career within administration or for someone who is already working in this capacity and wants a different challenge; we can offer opportunities for development and progression.

The suitable candidate must be able to commute daily into our North Manchester office (M8 4JY).

What's On Offer:

• Regular Hours: Monday - Friday, 9 AM - 5 PM (No weekends or evening shifts)
• Extended Annual Leave Allowance: 28 days + festival days (Total 35 days in 2024. 34 in 2025)
• Loyalty bonus: Additional annual leave day each year after 2 years of service
• Casual dress code
• Health Shield Cash Plan (following successful passing of probation).
• Company Events: Annual Christmas Party and several work events.
• Free Parking

Job Description

You will be supporting the day to day activities of the wider team and supporting with the general running and management of the office.

You will require a positive attitude, willingness to learn and a strong grasp of grammar and punctuation. You will also require the ability to work well with others.

Principal Responsibilities

• Assist as directed in the day to day work of a busy administrative office
• Answering telephone calls
• Responding to email enquiries
• Sending outgoing documentation via email
• Setting up cases
• Scanning & Uploading
• Daily Post
• Have basic computer skills – we will teach you what is needed on our database
• Update the company’s Excel system with all relevant information and ensure that it is always kept updated
• Calling clients
• Taking and passing on messages to other team members
• General office admin tasks
• Supporting our marketing team
• To undertake any other duties as may be reasonably requested
• To be professional and polite, at all times

What Skills Do I Need?

• A high level of organisation, accuracy and attention to detail
• CRM experience
• Client relations experience
• Ability to work independently, methodically and accurately
• Strong verbal and written communication skills
• Computer literate and proficient in use of all main Microsoft Programs

What Experience Do I Need?

No industry experience is required, but would be beneficial. We would like candidates to have a minimum of 3 years post education office-based admin experience.

Ardent's Company Values

Our values provide a foundation which the rest of our business is built upon. We believe all employees should demonstrate these behaviours within their daily role.

• Integrity.
• Honesty.
• Trust.
• Accountability.
• Commitment to Our Customers.
• Passion.

Job Types: Full-time, Permanent

Pay: £21,000.00-£23,000.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking

Schedule:

• Monday to Friday
• No weekends

Application question(s):

• In what area do you live and how will you commute to our M84JY office daily?

Experience:

• Office: 2 years (preferred)

Work Location: In person