Office Administrator

About Us:

Selectabase Ltd is a reputable direct marketing supplier with 26 years of experience. We specialise in providing contact lists of businesses and consumers, along with print and post services, and a comprehensive suite of direct marketing solutions.

IMMEDIATE START! We are seeking an enthusiastic individual to join our team in Whitfield, Dover.

Candidates need to be based locally to Whitfield, Dover, be reliable and have a positive can do attitude.

You will be working alongside existing team members, with varied tasks which will keep you challenged. One hour could be spent distributing enquiries to the sales team, the other processing customer orders and payments, plus other interesting and varied tasks. You will gain valuable knowledge of the direct marketing and mailing industry.

With our support the role requires good organisation, literacy and PC skills, as well as the ability to demonstrate professional communication by email and telephone between colleagues, customers, and suppliers.

Role Overview:

In this role, you will collaborate closely with our existing team members, engaging in a diverse array of tasks to keep you challenged and engaged. From distributing inquiries to our sales team to processing customer orders and payments, each day will bring new and interesting responsibilities. Gain valuable insights into the direct marketing and mailing industry while working with us. The role requires good organisation, literacy and PC skills, as well as the ability to demonstrate professional communication by email and telephone between colleagues, customers, and suppliers.

Responsibilities:

• Utilise various tools including our in-house CRM, Microsoft Teams, Excel, Outlook, and our website
• Handle inbound telephone calls, addressing customer enquiries, and directing them to the appropriate department
• Reach out to businesses to propose trials of our direct mail solutions
• Efficiently process orders and payments
• Verify and update customer details
• Review marketing materials submitted by customers
• Coordinate with suppliers and perform general office duties as needed

Benefits:

• Competitive salary
• FREE parking
• 28 days holiday per annum (inclusive of 8 bank holidays)
• Consistent working hours: Monday to Friday, 09:00-17:30 (working days only)
• Potential for remote work on pre-authorised days (after probation)

If you're ready to make a start on an exciting journey in office administration with us, apply now!

Application deadline: 10th May 2024

Job Types: Full-time, Permanent

Pay: From £23,000.00 per year

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Work from home

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Dover: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you available to work a consistent schedule, Monday-Friday, 9:00 AM to 5:30 PM?
• Are you proficient in Microsoft Office Suite (Word, Excel, Outlook)?
• How would you prioritise and handle multiple tasks in a fast-paced office environment?
• Do you enjoy working independently and taking initiative, or do you prefer more structured guidance?
• Briefly explain what you understand about direct marketing.

Education:

• GCSE or equivalent (required)

Language:

• English (required)

Work Location: In person

Application deadline: 31/05/2024
Reference ID: OA0424_AD2
Expected start date: 03/06/2024