Housing Officer Team Leader

Fusion People are actively recruiting for an Housing Officer / Emergency Accommodation Team leaderto work on behalf of our Bristol based client who are tasked with overseeing a large EA property portfolio.

Purpose of vacancy:

• The key purpose of this role is to provide hands on field - based support and direction to the emergency accommodation officers, cleaners and the night supervisors within the business.
• The key objective is to provide direct, strong and consistent reports with line management in order to improve efficiency's and results within the business.

Main Duty's and Responsibilities:

• Promote continuous improvements across the company portfolio by regularly auditing properties (e.g by consistently presenting ideas leading to improving property conditions and cleanliness)
• Be the direct line manager for the emergency accommodation officers, cleaners and night supervisors
• Vehicle inspections
• Incident/accident reporting
• Lead safeguarding officer
• Embed company policies and procedures, support the annual review
• Promote a positive reputation to internal and external stakeholders
• Maintain at least 98% occupancy across the portfolio
• Work closely with maintenance to deliver key objectives
• Ensure meter readings are submitted on-time
• Cover for direct reports when necessary
• Sign off incident reports
• Support the key management system
• Address non-compliance's with company procedure with your reports
• Train Emergency accommodation officers and cleaners
• Daily call with direct reports to ensure everyone is where they need to be, work closely with bookings to support this
• Final sign off void properties before they become reoccupied meeting tight deadlines
• ensure compliance with all applicable laws, regulations, rules, and standards that apply to the company (training, certification etc.)
• Deliver training
• I.T support (CCTV, password resets, overreach system)
• Ensure reports regarding compliance are actioned (LOLER, FRA, Gas, EICR etc.)
• Promote cohesion and information sharing through hands on support and fantastic communication · support new projects/business initiatives
• Participate in On call rota for duty manager cover
• Improve efficiency's and performance
• Maintain a minimum of 98% occupancy
• Embed the policies in the Employee and Health and safety handbooks and embed any required changes across the business
• Report any issues seen in the property and escalate as appropriate
• To carry out any other duties as reasonably requested

Qualification/Experience:

• Previous experience working within the social housing industry (Preferred)
• IOSH/Nebosh (Preferred)
• Housing background - Essential
• Property management- (Preferred)

Conditions of employment are; satisfactory employer references, DBS check and right to work check

Skills the right candidate will possess are:

• Administration
• Highly organized
• Leadership/management
• I.T
• Negotiation
• Resource allocation/ scheduling
• Time management
• Communication
• H&S/Fire safety
• safeguarding
• Property management/housing (preferred not essential)
• Revenue growth
• Effective cost-cutting

Salary:

• Salary expectations of £32,500 -£38,500 Per Annum depending on experience.

Full package related to the role to be discussed after successful selection for interview.

Please contact Sam Day from the Bristol Fusion People Bristol office for more details.

--- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.