Housing Support Officer

Housing Support Officer

We are seeking Housing Support Officers to work with clients to combat homelessness, poverty, and marginalisation across East Sussex. The role has great benefits including remote working options and car user allowance).

Position:Housing Support Officer

Location: St Leonard’s and Polegate, East Sussex (remote working available)

Salary: £25,765 (£24,547 plus £1,218 Essential Car User Allowance)

Hours: 30 - 37 hours per week

Closing Date: 6th February 2024

About the Role

As Housing Support Officer, you will be working for a people-led organisation whose mission is ‘combating homelessness, creating opportunities, promoting change.’

You will collaborate with clients to identify housing-related support needs, completing risk assessments and support plans. You will work with key stakeholders within Housing, Health & Social Care, Probation Services, and other community programmes, forging partnerships to deliver client-centred support. You will need to provide clients with practical support, helping them to manage tenancies, and helping with access to work, volunteering, and education opportunities.

You will also be required to attend training and development sessions, deliver small group work/workshop sessions and carry out the necessary administration and monitoring duties required for the role.

We are accepting CVs for this role and conducting rolling recruitment for this vacancy.

About You

To be successful in the role of Housing Support Officer you will need to have great communication skills and be committed to the values of the organisation. Some of the key skills and experience you will need to bring with you include:

• Experience of working with vulnerable clients in the community
• Experience of working in partnership with other agencies
• Experience of creating support plans with clients and setting attainable goals
• Experience of managing a client caseload and writing accurate case notes and reports
• Knowledge of safeguarding issues in relation to adults and children

In Return

In recognition of their commitment to staff, the charity has been awarded Gold Accreditation from Investors in People. They are also signed up to the Disability Confident employer scheme and have made the Mental Health at Work commitment.

You will also receive a fantastic benefits package including:

• 5.5% stakeholder pension scheme and life assurance scheme
• Medical cash plan with Medicash
• Free and confidential employee assistance helpline for both personal and work-related concerns
• Cycle-to-work scheme
• Free new starter 30-day Brighton bus pass
• Generous holiday allowance starting at 27 days per annum pro rata, rising 1 day for each year of service to a maximum of 32 days pro rata
• The opportunity to participate in well-being and fundraising activities throughout the year

The organisation is an equal opportunities employer using a fair and open recruitment process that fully complies with the requirements of the Equality Act 2010. They are committed to encouraging equality, equity, inclusion, and diversity within the workplace.

This post is only open to individuals who have a current full UK driving licence and use of a vehicle as this is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. The Floating Support Officer role includes Essential Car User Allowance which is paid at standard HMRC rates.

You may be interested in this role if you have experience in the following roles Housing Advisor, Housing Officer, Tenant Support Advisor, Tenant Support Officer, Customer Contact Advisor Housing, Housing Advisor (Homeless Prevention), Homelessness & Housing Solutions Advisor, Housing Options Advisor, Housing Advisor - Supported Housing, Housing Customer Services Advisor, Junior Housing Advisor, Senior Housing Advisor, Tenant Support, Tenant Liaison, Housing Adviser, Housing Advice, Homelessness, Recovery Worker, Recovery, Housing Case Officer, Housing, Social Housing, Tenant Support, Tenant Support Coordinator, Housing Support Officer, Housing Support Administrator, Spinal, Spinal Injury, Disability, Housing Programme, Accommodation, Accommodation Support, Housing Administrator, Social Housing, Assisted Living, Benefits Officer, Social Care, Housing and Social Care.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.