Company

Acorn Insurance & Financial Services LtdSee more

addressAddressMerseyside, England
type Form of workPermanent, full-time
CategoryCustomer Service

Job description

The Human Resources function plays an integral part in supporting the businesses' People Strategy and offers professional HR support and guidance to each area of the organisation.

As the HR Advisor you will get actively involved in all Employee Relations procedures, including any disciplinary and grievance issues. You will support the HR Manager in providing generalist HR advice and guidance and supporting the wider team by sharing your experience and knowledge.

You will provide empathetic and pragmatic generalist support aligned to our Company Values to our Operations Divisions across the UK. There will also be opportunities to support and work on various People, Engagement, Charity, and Wellbeing related projects throughout the year. Our team also support our Charity Committee, the Engagement Team and our team of Mental Health First Aiders, as well as the employee relations aspect of the role, so this is a truly generalist opportunity.

Role: Human Resources Advisor
Working Hours: 37.5 hours per week Monday to Friday 9am to 5:30pm
Location: Liverpool with opportunity for hybrid
Salary: £Competitive DOE

What you will be doing:

  • To be one of the main points of contact for all HR queries within the team, advising remotely via MS Teams and face to face
  • Advise and guide our Operational managers on issues related to employee relations in line with Company policy and ACAS best practice
  • Advise and guide our colleagues in an empathetic manner on issues related to employee relations in line with Company policy and ACAS best practice
  • Manage an ongoing generalist caseload including and not limited to - Family Friendly, Disciplinary, Capability, Grievance and Long-Term Sickness
  • Manage all administrative paperwork in relation to case work in line with the HR Team SLAs
  • Ensure that all HR case data is kept up to date and managed in line with the HR Team SLAs
  • Manage a case load of colleagues referred to our Occupational Health Provider, then following up with mangers and colleagues to embed reasonable adjustments and wellbeing
  • Provide support to the HR Manager and the Head of HR
  • Assist in the delivery of the Company Wellbeing Strategy
  • Support the Engagement Team, Charity Committee and Mental Health Fist Aiders where needed

What we're looking for:

  • Experience in managing cases from a risk perspective with both a commercial but empathetic approach
    Highly experienced in case management in a high volume, agile environment
  • Experienced in use of an HRMI case log
    2+ years HR Generalist experience
  • CIPD L5 or equivalent
  • Experience in use of Dayforce is not expected but would be advantageous

About Acorn Insurance

We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.

At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.

We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.

Why Acorn Insurance?

Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include:

  • Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
  • Additional Buy & Sell Holidays
  • Company Sick Pay Scheme
  • Company Paid Maternity & Paternity Leave
  • Generous Company Pension Scheme
  • Perk Box Online & High Street vouchers and discounts
  • Fresh fruit Deliveries twice a week*
  • £250 Refer a friend bonus
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support a wide network of mental health first aiders and free counselling sessions
  • Free Hot Drinks*
  • Regular Employment Engagement including ongoing competitions with fantastic prizes
  • Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Refer code: 2846601. Acorn Insurance & Financial Services Ltd - The previous day - 2024-02-21 22:52

Acorn Insurance & Financial Services Ltd

Merseyside, England
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