Job purpose
To provide efficient and effective HR support across the business, throughout the employee lifecycle from on boarding to leaving, whilst promoting a strong employee value proposition and maintaining a positive employer brand image.
The Associate will work very closely with the HR Business partners, our Finance team, and Payroll bureau and therefore a strong knowledge of payroll processing within HR is required. They will also have regular contact with our third-party benefit providers and so a good understanding of employee benefits and pension processing is essential.
Key Responsibilities
- Responsible for effective, accurate and timely first line HR support to managers and colleagues across the business regarding general queries and employee relations advice (employee population of around 3000).
- Responsible for all payroll related activity and submission to payroll bureau including year-end and tax related information.
- Responsible for all administration related to the employee lifecycle including producing contracts of employment and all associated new starter activities; maintaining all new starter and employment changes on HRIS; ensuring all leaver requirements are met including management of exit interview process and associated MI.
- Responsible for the completion of all auto-enrolment activity and communication of any pension changes to appropriate providers, managing all colleague and financial queries regarding pension contributions.
- Responsible for all Benefits administration including Risk benefits claims, PMI, Childcare Vouchers, Cycle to Work Scheme, Season Ticket Loans, Eye Care vouchers and Long Service Awards; co-ordinate the monthly Benefit joiners and leavers and subsequent change information to all providers.
- Support HR Operations Manager in all cyclical reward activity including annual salary and bonus review and annual benefit elections.
- Support the Learning and Development team in the provision of internal and external training activity as required and tracking all external expenditure and budgetary management information.
- Support the HR Business Partnering team in general information gathering and admin support.
- Champion new ideas and initiatives to support the business, utilising HR systems and resources to create efficiencies and enhance the user experience.