AddressLocation London, Birmingham, Leeds, Manchester or Winchester
Hybrid Working
The Division
The HR Advisory service is an innovative service that delivers both outsourced HR advice and support to mainly public sector organisations on a range of complex and day-to-day ER and HR issues as well as consultancy projects/pieces of work where the client doesn’t have the resource to able to do this themselves.
We are unique in our approach in that we are attached to a leading law firm and have established the HR Advisory service as ‘go to investigators’ when an organisation has a requirement. Our work includes:
- Independent investigations into disciplinary, grievance or associated matters including senior managers, directors and healthcare professionals;
- Best practice guidance on policy framework, TUPE transfers etc.;
- Major restructuring exercises;
- Independent and senior presence on disciplinary or appeals panels;
- Sickness Absence management projects;
- Design and delivery of training programmes;
- Cultural reviews;
- Independent review of concluded ER matters;
Additionally the service also provides a fully outsourced model to provide in-house ER services to organisations that are looking for a commercial approach and sophisticated reporting via our case management platform.
The Role and Responsibilites
- Manage a case load of investigations/projects/reviews for a range of clients from both public and private sectors, working to agreed KPI’s to deliver high quality outcomes;
- Attend, present and advise at hearings where required;
- Develop and deliver training on HR related topics including investigations training;
- Develop policies and procedures for clients in line with Best Practice and legislation;
- Conduct investigations for the NHS using the MHPS framework;
- Develop creative and commercially focused solutions to concerns for clients including absence management;
- Produce recommendations for resolution to challenges faced by client.
Skills and Experience
- Up-to-date and detailed knowledge of employment legislation and HR best practice, with the ability to implement innovative and practical solutions;
- An excellent standard of written work and confident report writing ability;
- Confidence and ability to manage clients, difficult relationships and board level priorities;
- A passion for ER, with excellent knowledge of a broad range of issues and the ability to interpret policy and advise on risk;
- Ability to work autonomously and deliver to KPIs;
- Strong influencing and interpersonal skills, with the ability to establish good working relationships and professional credibility;
- Ability to handle constantly changing priorities and work to tight deadlines;
- Experience of the development and delivery of training programmes;
- Ability to diagnose, develop and deliver effective HR interventions in a variety of situations;
- Hold a CIPD (or equivalent) qualification/degree level qualification;
- Good range of IT skills, including Microsoft® Outlook™, Word™ and Excel™.
Candidates will also be expected to demonstrate at interview that they are:
- Professional, self-motivated and proactive in their approach;
- Well organised;
- Focused on the delivery of a customer-centric, first class service;
- Confident and assured, with the ability to win the trust and confidence of their colleagues; and
- A team player who is approachable and able to work alongside others.
Capsticks is an inclusive employer
At Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and therefore we welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs.
We will make reasonable adjustments to our application and interview process to ensure that you have the best chance of success. We understand that there's not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements.
