Hr Data & Applications Specialist

The HR Data & Applications Specialist will play a critical role serving as the front-line administrator and internal contact for the HR applications such as the HRIS, ATS, LMS, and other adhoc applications. The HR Data Specialist is responsible for maintaining, auditing, and processing sensitive HRIS data as well as maximizing technological capabilities to reduce manual processes, general maintenance of the HR applications, preparing ad-hoc/scheduled reports, and serving as a resource for process-improvement tasks and special projects.

The HR Data & Applications Specialist will also collect, compile, and analyze HR data, metrics, and statistics, and apply this data to make recommendations related to recruitment, retention, and legal compliance. The HR Data & Applications Specialist will help develop the usage of the applications and assist with system set-up, define requirements, work with the vendors and internal stakeholders and lend technical expertise to HR projects, providing solutions and configuration recommendations to business needs.

Maintenance & Support

• Maintain optimal function of the HR applicaitons, which may include customization, maintenance, and upgrades.
• Provides technical support, troubleshooting, and guidance to HR application users and timely resolution to service requests.
• Manages permissions, access, personalization, and settings for HR application users.
• Ensures system compliance with data security and privacy requirements.
• Performs security audits and data audits to ensure compliance with SOX.
• Develop and maintain system and process documentation.
• Assist with creating internal training tools and process manuals for staff to maximize effective use of the HR applications.
• Use functional and technical knowledge to provide end-users with general guidance and informal training as needed.
• Identify opportunities for continuous process improvement; create efficiencies through understanding HR application capabilities and streamlining processes.
• Assist with system updates, enhancement projects, configuration and testing.
• Work closely with department leadership to fully maximize and enhance the HR applications, via collecting and researching specific HR analytics and system capabilities.

Data

• Assist with the support of all aspects of Human Resources as it relates to data requests, including but not limited to data availability, feasibility of requests, ad-hoc reports, and technical support.
• Collect and compile HR metrics and data from a variety of sources including the HRIS, ATS, employee surveys, exit interviews, employment records, LMS and other sources.
• Build, maintain and support a variety of reports, simple and complex, to support the business internally and for external queries and audits.
• Manipulate data in Microsoft Excel and summarize for different audiences.
• Ensure attention to all requests within an adequate response time based on established service levels.
• Create standard or ad-hoc reports out of HR applciations to ensure compliance with local, state, and federal reporting guidelines.

Skills & Abilities:

• The ideal candidate is obsessed with data accuracy and process improvement, is eager to learn, possesses strong critical thinking and analytical skills and brings an innovative mindset to the HR function.
• Excellent verbal and written communication skills and time management skills.
• Excellent organizational, analytical, and problem-solving skills with strong attention to detail and experience analyzing large, complex datasets.
• Excellent interpersonal and technical support skills.
• Familiarity with HR policies and procedures to ensure the HR applications meet organizational needs.
• Flexibility to adapt and evolve quickly in a changing environment with minimal disruption.
• An entrepreneurial spirit with a desire to innovate, create, and challenge the status quo.
• Integrity and the ability to manage confidential information with a high level of discretion.