Company Summary
Sorenson Communications, SignVideo, and Sign Language Interactions are committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people.
Role Summary
To excel in this role, you must have exceptional communication and organisational skills. You must be able to handle confidential information with discretion. Although a background in Human Resources or a related field would be helpful, it is not always required. In addition, you will manage and maintain HR-related documents such as job descriptions, performance evaluations, and employee files. Assist in coordinating employee training programs and keep attendance records. You will also handle payroll administration, including processing employee timesheets, tracking leave balances, and handling payroll inquiries.
This position presents an excellent opportunity for growth and development within the HR field, making it an ideal choice for those looking to advance their career in Human Resources.
Job Title: HR Administrator
Hours: 37.5 hours per week/Full Time
Report to: Head of HR
Department:Human Resources
Salary: Up to £27000
Job Start: ASAP
Application Closing Date: 14/04/2024
Candidates must be eligible to work in the UK. We will not be able to provide visa sponsorship for this position. Due to the volume of expected applications, only selected candidates will be contacted.
Duties and responsibilities:
- Contract management: You will be responsible for drafting, reviewing, and processing employee contracts, and ensuring they are in compliance with employment laws and company policies.
File organisation: You will be responsible for maintaining HR-related files, including job descriptions, performance evaluations, and employee records, ensuring they are up to date and accurate.
Background checks: You will be responsible for conducting pre-employment background checks, verifying employment and education history, and ensuring that all necessary documentation is completed.
Booking travel: You may be responsible for booking travel arrangements for employees, including flights, trains and hotels ensuring they are within company budget and policy guidelines.
Working with the HR Officer/Generalist and Manager: You will be working closely with the HR Officer and Manager to assist them in various tasks, such as coordinating onboarding, handling employee relations issues, and managing HR-related projects.
Assisting in payroll: You will be responsible for assisting in payroll administration, including processing employee timesheets, tracking leave balances, and handling payroll inquiries.
Answering employee questions: You will be responsible for answering employee questions regarding HR policies, benefits, and other HR-related matters.
Supporting recruitment activities: You may be responsible for scheduling interviews, posting job advertisements, and coordinating the recruitment process.
Maintaining HR-related databases: You will be responsible for maintaining HR-related databases, ensuring they are up to date and accurate.
Conducting exit interviews: You will be responsible for conducting exit interviews with employees who are leaving the company, gathering feedback, and identifying areas for improvement.
Any other task requested by the HR Manager
Overall, as an HR Administrator, you will be responsible for providing support to the HR team in various administrative tasks related to recruiting, hiring, onboarding, and employee relations, ensuring that the HR department runs smoothly and efficiently.
Education & Experience:
- Minimum Education: HND in Business or HR related course
Preferred Education: BA Business/Human Resources or CIPD Level 3/5
Minimum Years of Experience: 1+ years as a HR assistant or Administration role
Knowledge, Skills & Abilities
Careful eye for detail.
Motivated and enthusiastic character.
Knowledge of employment legislation.
Excellent verbal and written communication skills.
Protecting the interests of all employees.
Full understanding of HR functions and best practices
Able to work in a team and independently effectively
Knowledge of British Sign Language and/or other European languages (advantageous)
Experience/Knowledge of the Deaf Community (advantageous)
Beneficial:
- Ability to communicate in British Sign Language (BSL).
- Knowledge of Video Relay Services (VRS) and Video Remote Interpreting (VRI).
- Knowledge of Microsoft Power BI
Working Conditions & Physical Requirements:
- Positive attitude and happy disposition.
- Hard-worker with a get-it-done right mentality.
- Responsive and consistently meets deadlines with exceptional output.
- Communicates clearly, able to work with multiple personalities across all functional areas and levels.
- Self-directed. Manages time well and competing priorities.
- Respectful and passionate about helping other
We can offer you:
- Vitality Private Health Insurance
- 32 days A/L (Including Bank holiday), increasing to 33 days after 2 years
- Cycle Scheme
- Tech Scheme
- Workplace Pension
- British Sign Language Level 1, 2 & 3
- Life Relevancy Plan
- Company Sick Pay
- We Care Service
We are Equal Opportunities Employer
We believe that different perspectives and backgrounds are what make a successful company. All qualified applicants will receive equal consideration for employment regardless of any protected characteristics from the Equality Act (2010). We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
Disclaimer:
This position has access to highly confidential, sensitive information relating to the employees, customers and technologies of Sorenson Communications and CaptionCall. It is essential that applicant possesses the requisite integrity to maintain the information in strictest confidence.