Essential Responsibilities:
- Partner with leaders and managers within a complex client group to support multiple employee populations, matrixes, customers, products, or initiatives
- Provide dedicated guidance and coaching to managers and employees with specific focus on: employee advocacy/engagement, HR fundamentals and process training, employee relations management, performance management, career development, talent assessment, acquisition and retention and workplace investigations as appropriate
- Serve as initial point of contact for questions and guidance on fundamental HR topics and issues and help employees and managers to navigate self-services and HR services
- Partner with HR Business Partners to execute business-specific HR strategies
- Ensure that all employee relations issues are properly identified, reported, investigated, and resolved
- Provide advice and counsel to managers and employees to ensure consistent application and integration of policies, procedures, and practices at 100% compliance to promote an ethical and compliant work environment
- Lead key HR processes including compensation planning and compliance
- Conduct HR related training and support for functional processes like People, Performance & Growth (PPG), Talent Deep Dive Discussions, People Reviews, Salary & Wage Planning, New Employee Orientation and New Manager Assimilation and Inclusion, Diversity & Equality initiatives
- Assist with other HR special projects or initiatives as needed
Qualifications/Requirements:
- Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 10 years of relevant experience)
- Minimum of 7 years professional work in Human Resources or Employee Human Resource Management
Desired Characteristics:
- Passionate employee advocate who wants to make a difference in the organization by helping employees succeed
- Approachable and responsive resource able to connect with employees at all levels
- Strong customer service focus, with a high level of responsiveness
- Works collaboratively: excels in a matrixed work environment, contributes constructively to team performance
- Applies solid judgment ensuring integrity, compliance, and confidentiality
- Strong interest in innovative HR solutions and process improvement. Performs with a Lean mindset and is skilled in applying Lean tools to improving business operations
- Strong problem-solving skills: ability to make independent decisions, manage conflicting priorities in a fast-paced environment
- Detailed-oriented with excellent organizational & documentation skills
- Committed to learning and self-development seeks out learning opportunities to build expertise, skills, and capabilities.
- Bachelor’s or Master’s degree in Human Resources
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