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At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey...
A DAY IN THE LIFE OF A HUMAN RESOURCES MANAGER AT CROWNE PLAZA DOCKLANDS
What you'll be doing...
Reporting to the General Manager, you can expect your working day to include the following.
As Human Resources Manager, you will contribute to RBH Hospitality Management goals and values by ensuring best in class HR support throughout the entire employee life cycle especially by fostering an atmosphere of commitment and high performance to maximise the return on the hotel’s Human Resources. As Human Resources Manager your role will involve a wide range of duties including: the responsibility for HR procedures and practices including recruitment, training, HR administration and employee relations, ensuring policies and controls established by the company are followed. The successfully recruited Human Resources Manager will be able to communicate effectively at all levels and ensure HR business requirements are consistently achieved and HR strategies are implemented successfully. The Human Resources Manager will support and advise Department Managers in HR related matters, deliver training including induction and statutory training. The role requires the ability to influence employee engagement, motivating our teams to deliver high levels of customer satisfaction whilst promoting the company purpose, values and behaviours at all times.
Your key areas responsibility will include:
- Additionally, this role will focus on best-fit recruitment for hotel personnel at all levels, ensuring fair and reliable recruitment practices and to maximise retention and workforce stability.
- Ensure that the highest level of employee competence is achieved through effective, relevant training programs and other ongoing developmental activities.
- This role contributes to RBH Hospitality Management goals and Values by fostering an atmosphere of commitment and high-performance culture throughout all the employees of the hotel, to both the operational, service and brand standards.
- To support the hotel to ensure employees are effective, and all HR systems are in place to avoid any legal claims.
- To guide and consult with hotel/departmental managers to ensure departments maintain a headcount within the budget and are staffed at levels appropriate to the needs of the business.
WHAT WE NEED FROM YOU
We hire mostly on personality potential but here are a few of our requirements...
To succeed in the role of Human Resources Manager, you will need the following qualities and skills.
The ideal candidate is an individual who cares about providing excellent service to our guests and employees and who can use their intuition and creativity to deliver a wondrous experience for everyone. You must have a previous experience in HR at a similar level preferably in a hotel or hospitality related environment. Be computer literate and able to demonstrate attention to detail, be able to work with less supervision as this is a stand-alone role.
If you are a strong HR and Training Officer, Assistant HR Manager, HR Manager with a passion for people and love the hospitality industry and looking for a new career move, then please send your CV today.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- Discounted hotel room rates for you and your friends family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, click here to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.
International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate.
#LifeatRBH
Crowne Plaza London Docklands – Excel is a great urban hideaway in the heart of London's thriving Docklands area. Located only 5 minutes' walk from the Docklands Light Railway station, it's an ideal base for visiting the city's many attractions.
Emirates Airline Cable Cars are located just next to the hotel, making for a fun and convenient form of travel or just a high flying experience with spectacular views of London. The hotel's restaurant with al fresco terrace dining and swimming pool and health club give you those much needed comforts after a hard days shopping and exploring.
