Inbound Sales Administrator - Receptionist

LOCALiQ is a digital media and advertising agency within the Newsquest media group. An exciting opportunity has arisen for an Inbound Sales Administrator in our commercial team, and it’s never been a better time to join us on the next chapter of our journey.

This is a role that not only sees you supporting the local community but also provide outstanding customer service support across the Essex region.

Working from our Basildon office, it’s important you thrive in a busy working environment, can work well towards targets, and have an outstanding eye for detail. 

A day in the life at LOCALiQ. You will be a natural communicator and spend your days answering incoming business via telephone, email and occasionally in person. You will be responsible for arranging the Marriage, Birth and Death announcements for the region, and picking up any ad hoc reception and administration duties.

You will have a background in customer service or Inbound Sales and will process orders from beginning to end so should have good levels of written and spoken English.  You will work alongside the sales team in the office and full media training will be provided. Due to the nature of the role, you should be empathetic in nature and be able to attend the office in Basildon. 

What does success in this role looks like?  To be successful in this role, you should thrive on exceptional customer service. You will be goal-orientated and possess the drive to succeed.

In return, we encourage our employees to evolve in their career and aspirations and will support you in your growth plans. A background in inbound or outbound sales, administration, or customer services will be considered. 

Benefits

• No weekends or evening work
• A competitive basic salary
• Workplace Pension
• Perks & Discounts 
• Opportunities for team building and training days
• Pro Rata holiday + statutory bank holidays + your birthday day off!
• Structured career progression, ongoing training, and personal performance reviews
• Discount Vouchers
• Discounted Gym membership
• Cycle to Work scheme
• Mental Health Support via Lifeworks
• Eye test vouchers plus £50 towards new glasses.
• Annual Volunteer charity day 

Newsquest Media Group/ LOCALiQ is an equal opportunities employer and welcomes applications from all community sections regardless of age, disability, gender reassignment, marriage/civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.  Our recruitment process will consist of various stages and activities, as part of our commitment to fairness to all applicants, we will take into account any adjustments that could help you.