Individual Giving Officer

The Individual Giving Officer will play a crucial role in nurturing relationships with individuals, to give their donations and their time, to make a difference to the people with dyslexia that we support.

You will be responsible for creating and implementing strategies to attract, retain, and upgrade individual donors, ensuring a steady and growing stream of funding and support for the charity.

About Helen Arkell Dyslexia Charity

We are a dynamic, growing charity who are committed to further increasing our reach and impact over the next 5 years. Our aim is to double the number of beneficiaries we support, and particularly to assist significantly more people who are from lower-income backgrounds. 

Main duties and responsibilities

·       Identify, cultivate, and steward relationships with individual donors to maximize financial support and our community of supporters.

·       Plan and execute Individual Giving campaigns, across all available communication channels to engage donors effectively.

·       Identify, organise and coordinate donor and community events, creating opportunities to engage, retain and celebrate supporters.

·       Maintain accurate donor records, utilising data to inform decision-making and improve fundraising efforts.

·       Prepare regular reports and analysis on Individual Giving performance.

·       Contribute to the development and implementation of a comprehensive Individual Giving strategy.

·       Ensure activities are delivered to budget and performance effectively tracked.

·       Provide a monthly report to the Head of Fundraising

·       Work closely with the Head of Fundraising, Trusts Fundraiser, PR & Communications Officer, Fundraising Administrator and CEO, and liaise with the rest of the charity’s team.

·       Compliance: maintain accurate records in accordance with data protection and fundraising regulations.

·       Strategy: play a part in assisting the Head of Fundraising and Chief Executive in developing the Fundraising Strategy, budget and targets in line with the charity’s Strategic Plan.

·       Provide support with events and admin as needed, including attendance at functions outside of normal working hours.  

Ideal skills and experience:

·       Experience in generating income from all or one or two of the following: individual, community and events fundraising. 

·       Excellent written communication skills with a proven ability to write compelling stories and innovative content for fundraising campaigns.

·       A strong understanding of the importance of knowing your supporter base to maximise income through effective donor communication and engagement.

·       Strong data management and analysis skills

·       Good knowledge of current data protection/GDPR regulation.

·       Good working knowledge of CRM databases and how to utilise to steward supporters.

·       Good level of administrative and organisational competency

·       Good IT skills with working knowledge of Microsoft Office, databases (currently Donorfy and Act!)

·       Previous experience working in a charity/non-profit

·       Willingness to attend events and meetings etc, for which expenses will be paid.

Personal qualities

·       Compatibility with the charity’s values, including professionalism and flair with the personal touch

·       Commitment to the charity’s aims

·       High level of personal integrity and commitment, with a can-do attitude

·       Able to work on own initiative

·       Good interpersonal qualities and ability to work well within the wider team

·       Adaptable, flexible and willing to support events outside of office hours (TOIL provided)

·       Excellent time management and organisational skills, able to manage multiple projects simultaneously

·       Attention to detail

How to apply

To express an interest in the role, please review our Application Pack and submit the following:

1.     A comprehensive CV

2.     A supporting statement (maximum 2 pages of A4)

3.      Contact details of two referees, relevant to this role, who have known you in a professional capacity. References will only be taken once your express permission has been granted.

Closing date for applications: 5pm on Wednesday 8th May 2024

First interviews: Tuesday 14th and 16th May 2024

Thank you so much for your interest in working for us and we look forward to receiving your application.