Individual Giving Officer

Reporting to: Individual Giving Manager

Location: London WC1X 

Contract and hours: Permanent contract – 35 hours per week (Monday to Friday)

About the role 

We have an exciting opportunity to join our ambitious Fundraising Team in London for an Individual Giving Officer to manage our individual/​regular giving campaigns and merchandise products. The Officer will be responsible for the delivery of Help Musicians’ Individual Giving campaigns. The successful candidate will support the Individual Giving Manager in the delivery of the operational plans to achieve growth of the charity’s donor base and voluntary income.

This role is responsible for running the Individual Giving fundraising programme, working with the Individual Giving Manager, to deliver on our strategic objectives, including working on day-to-day project delivery of Individual Giving appeals from the launch of the project to the end, manual data selections, and working with other teams and print and productions agencies to produce appeals and the Christmas trading programme. This role will also work in collaboration with the Individual Giving Manager and other colleagues in Help Musicians to scope, launch and lead on new fundraising initiatives including but not limited to a Friends Scheme, new merchandise products, and the Festival of Saint Cecilia. 

We are looking for someone to inspire our existing and new audiences to support Help Musicians. The success of our fundraising team is key within our charity, enabling us to achieve our goals in 2024, and beyond, to reach more people than ever before.

About us 

Help Musicians is a charity that loves music and for over 100 years has been working hard to make a meaningful difference to the lives of musicians across the UK. We want to create a world where musicians thrive. 

A musician’s life can be precarious with ups and downs throughout a career. Opportunities must be hard-won, whilst challenges come along all too easily, with unsteady income and physical and mental health concerns common issues. In addition, costly training can take many years and, along with investing in equipment, puts up financial barriers to creative progression. 

In 2022, thousands of musicians continued to need our support, with many still close to crisis given the catastrophic impact of the pandemic, and all grappling with the challenge of rebuilding their careers in a much-changed landscape. Building a sustainable career in music has become more complex than ever, with a range of new barriers to overcome (such as restrictions on European touring), rising costs directly associated with working and the impact that navigating continuous uncertainty has on mental health. The charity’s Music Minds Matter service, available to everyone within the UK music industry, saw a 39% increase in calls last year and costs for this service will reach £1.3m a year for the first time. 

In the year ahead, musicians will continue to need support to rebuild creatively, professionally and emotionally. Whatever their needs, at Help Musicians we will continue to adapt and innovate to deliver real impact to the people behind the music – the musicians who bring so much joy to all of us, every day. 

Love Music; Help Musicians 

About you 

We are looking for someone who has demonstrable experience of delivery of insight-led Individual Giving and trading campaigns to achieve set income and donor goals. You will manage the successful delivery of projects from beginning to end, including manual data selections and results reporting, with the support and guidance of the Individual Giving Manager. You will support development of customer journeys and supporter care and stewardship programmes. 

The successful candidate will have experience of effective project management within a campaign delivery context, with the ability to make effective optimisations to grow results. It is essential that you have excellent attention to detail and can efficiently and proactively manage your own workload.

This is a fantastic opportunity to join us as we go in to 2024, to help us achieve our ambitions to provide more support to musicians than ever before. 

How do I apply? 

For full details of the role and how to apply please click ‘Apply now’ and visit our website. You will need to download our application forms and submit these to us by the deadline below.

Deadline for applications: Tuesday 16 January, 9am

Interview date: Week commencing 22 January

Any offer of employment will be subject to providing evidence of a clear Basic DBS check.
All enquiries and applications should be made to our HR team via the recruitment email on our website.