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Salary PURPOSE OF POSITION
Based at our Brighton facility (on site/hybrid/remote), to take ownership of some existing customer accounts, but primarily tasked with generating new business and opportunities across all product ranges within the allocated region. To build strong working relationships, maximizing revenue and margin. Identifying opportunities for product and market development within existing and new customers. Follow up of all allocated leads and enquiries. Update and maintain all systems as required, including but not limited to SAP/JDE and Salesforce, enabling accurate forecasting for sales and margin.
ESSENTIAL FUNCTIONS
Proactive customer account management, (Primarily Phone, Teams etc with occasional face-face as and when required)
Data analysis of customer accounts, market sectors and product groups of the named accounts
Gathering and recording of market intelligence
Recording of Qualifying Leads to Opportunities using Gems Standard Work procedures.
Communication of pricing updates to customers including pricing negotiations
Take ownership and management of new Original Equipment Manufacturers (OEM) opportunities.
Comfortable with Budget/quota responsibility for allocated accounts
May be assigned additional projects and responsibilities as required
MAIN RESPONSIBLITIES
Key result area
Specific Activities
Measure
Customer obsessed
Telephone & Teams calls, emails to customers to maintain/build account relationship
Maintenance of customer review cadence (quarterly business or 6 monthly reviews)
Updating price lists, and SAP price maintenance, including processing of Special Price Agreements.
Ability to develop understanding of applications, gather market intelligence, build good levels of customer intimacy
Calls recorded in SFDC-with notes for any key points or action
Completion and recording of review results in SFDC
Price list spreadsheets, SPRs on Salesforce and SAP price automation
Deliver results
Customer demand analysis by product – What do they buy (trends) why any changes to gauge demand.
Account gross margin analysis – Check overall gross margin per account vs target levels and flag overall and product specific margins when too low.
Promote sales by providing timely qualification of leads & referrals . Qualified leads to be logged in SFDC
Process, quotations, enquiries & quickly and accurately. Provide excellent support and advice to existing and potential new customers
Provide the business with accurate bookings/sales forecasts, (monthly, quarterly, annually)
Customer purchasing trend reports in SFDC
Leads KPI = 24hr for completion.
Orders, quotes, enquiries & complaints. KPI = Response time 24hr.
Regular Sales/forecasting meetings
EDUCATION & EXPERIENCE REQUIRED
Technical Skills/Knowledge
High proficiency in both German and English language is essential including the ability to converse and write about commercial or technical subjects
Additional French or Spanish Language skills beneficial
Strong sales experience with a technical product (Electronic Temperature Controllers, Sensing technology)
Relevant experience in Inside Sales, and/or Business Development in a technical sales or industrial environment
Excellent Numeracy skills
Proficient skills of Microsoft Office (Word/Excel)
Solid grounding and understanding of CRM. SFDC preferred.
SAP Skills advantageous
Soft skills
Excellent communication skills both verbal/written
Effective time management and personal organisation
Demonstrates tenacity and drives for results.
Problem solving & continuous improvement mentality.
Resilient, empathetic with excellent interpersonal skills.
Should possess high level of account management skills, but with a strong focus on Sales growth.
Fortive Corporation Overview
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
Ready to move your career forward? Find out more at careers.fortive.com .
Gems Sensors & Controls (a Fortive company) designs and manufactures a broad portfolio of liquid level, flow, and pressure sensors, miniature solenoid valves, proximity switches and pre-assembled fluidic systems to exact customer application and manufacturing requirements. From agricultural equipment to locomotives to medical devices, Gems products make a difference in the world you interact with every day.
