Inside Sales Representative

Summary

Foresight Sports Europe is the exclusive distributor and support centre for the golf industry’s leading trade and consumer technologies across the UK, Europe, Middle East, and Africa. Our Foresight Sports products range from the GC3, GCQuad and GCHawk Launch Monitors through to full immersion indoor golf simulators, coaching and fitting studios, and driving range solutions.

Job description

Based in Guildford, Surrey, Foresight Sports Europe is one of the fastest growing technology companies in the golf industry today. Thanks to the ongoing growth of the business, we are seeking a passionate, driven, and organised Inside Sales Representative. Reporting to the Sales Director, this is an entry level sales role for someone looking to take their first steps within their sales career, with full training provided. We also welcome applications from those with more experience in Inside Sales, who can quickly add value to our growing team.

Your key responsibilities

• Make proactive outbound follow-up calls to existing clients to cross and up sell.
• Communicate with customers via phone and email to address inquiries, provide product information, and assist with order processing.
• Be customer focussed, building instant rapport with the customer to fully understand their business, their requirements and how we can help them.
• Make proactive outbound follow-up calls to existing clients to cross and up sell.
• Find new customers by proactively researching and identifying new business opportunities.
• Review all existing customers on our database to seek out new business opportunities.
• Grow the company’s database of prospects.
• Regularly monitor/nurture the leads you have generated, ensuring you and the team are delivering all the agreed actions to maximise our opportunity to win the sale.
• Create formal quotations and take payments.
• Enter new customer data and update changes to existing accounts in the database.
• Work with the existing field sales team to ensure you are providing full support, while learning from their success.
• Support marketing efforts such as trade shows, exhibitions, and other events.
• Be involved in set up and delivery of sales presentations, product demonstrations, and other sales actions.
• Handle inbound sales and customer service calls, qualify, and convert into sales.
• Excel in all product knowledge, features, and benefits, attending periodic sales training where applicable.
• Process sales orders accurately and efficiently, ensuring timely delivery of products to customers.
• Collaborate with logistics and stock teams to monitor order status and resolve any issues that may arise.
• Support the sales team by preparing quotes, proposals, and sales presentations as needed.
• Assist in managing customer accounts, including updating contact information, and maintaining accurate records.
• Develop a comprehensive understanding of our golf technology products and services to effectively address customer inquiries and provide relevant information.
• Stay informed about industry trends, competitor products, and market developments to contribute valuable insights to the sales team.

Qualifications and Skills

• Passion for golf and an understanding of golf technology.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organisational abilities.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work collaboratively in a fast-paced team environment.
• Strong problem identification and objection resolution skills.
• Exceptional verbal communication and presentation skills.
• Excellent listening skills.
• Strong written communication skills.
• Self-motivated, with high energy and an engaging level of enthusiasm/passion.
• Ability to work individually and as part of a growing sales team.
• Ability to thrive in a fast-paced environment, and to manage your time effectively.
• High level of personal integrity and work ethic.

Salary & Benefits

• £25,000 to £29,000 based on experience plus annual bonus

• Life insurance
• On-site parking
• Pension scheme