Instrument Data Supervisor, Officer

Who we are looking for
The main responsibilities of the Instrument Data team supervisor are to ensure the smooth and well controlled running of the business function, whilst providing comprehensive support and oversight across the team of analysts, in relation to the set-up, maintenance & accuracy of financial instrument and reference data
Why this role is important to us
The team you will be joining is a part of State Street Global Delivery (SSGD). SSGD gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGD's tools help our clients make better investment choices and act on growth opportunities.
What you will be responsible for
As Instrument Data Supervisor you will

• Manage the daily workload of requests sent to Instrument Data
• Develop and own the control framework to ensure that all operational risks are well mitigated for.
• Nurture a culture of continuous process improvement and sponsor creative and disruptive innovation within the team. Embrace opportunities for increased automation via desktop robotics and other available technologies. Live and breathe the art of the possible and consistently challenge traditional ways of working.
• Set a high-benchmark for operational and service excellence. Lead by example, holding self and peers to account to deliver precise business outcomes. Drive your team to individual and combined success.
• Ensure that the department procedures are kept current and written to a high quality in line with organisational standards
• Provide consistent and accurate MI of key performance and risk indicators for senior management.
• Proactively review the risk framework for potential weaknesses, taking steps to remediate. Identify operational failings and potential risk events. Perform deep-dive risk assessments and root cause analyses ahead of reporting events and action plans to senior management.
• Supervise financial instrument set-up and on-going data maintenance covering all asset types
• Investigation and resolution of data exceptions that are triggered at different stages of the data flow process
• Identify as an SME within the team with an in-depth knowledge of all aspects of the data processes and its impact on data consumers
• Act as an escalation point of contact for queries and questions within the team or different business areas
• Work closely with internal/external clients to continuously assess & meet their requirements.
• Ensure that agreed service level agreements are adhered to.
• Work closely and build collaborative relationships with internal clients, regularly reviewing processes and outstanding issues to ensure a high level of service is maintained.
• Identify control weaknesses relating to the Data Services, recommend and implement procedural and process change.
• Take ownership of new projects and initiatives relating to Data Services from concept through to implementation. Act as the Data Services representative assisting with new developments and projects to improve efficiency and productivity whenever required
• Proactively monitor industry regulations and their potential impact on Data Services owned data processes

What we value
These skills will help you succeed in this role

• Experience of end-to-end data lifecycle for instruments, funds, counterparty and reference data in data systems
• Experience of leading small and mid-size multi-functional teams
• Can demonstrate a good understanding of the financial data industry and data technologies
• Degree educated or obtains industry relevant qualifications
• Ideally some experience with satisfying regulatory demands on data
• Able to work under pressure and to meet strict deadlines/KPI's & SLA's
• Flexible and able to adapt to changes in the process and procedure
• Client focused and able to communicate effectively with all levels of seniority
• Ability to identify & propose process improvements
• Experience in delivering, reviewing, signing off and testing on data requirements to an IT/Change function

Education & Preferred Qualifications

• 5+ years of work experience in a similar Data Management function for a buy-side institution preferred

Additional requirements

• Excel - Intermediate/Advanced
• VBA/Macros or SQL (Preferred)
• Microsoft Office
• Bloomberg, FTID, Reuters and/or other data vendor systems

About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
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