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Form of work
SalaryJob Title:Intelligence Analyst
Location: Tunbridge Wells (hybrid working)
We are looking for self-motivated individuals to join an established and growing team as an Intelligence Analyst. Working directly with the Counter Fraud Intelligence and Support Team Leader, you will have responsibility for analysing a wide range of data from a variety of sources to assist in identifying fraud rings and their key entities & MO’s.
You will also help to evaluate the threat to the business and direct investigations in line with company processes.
Responsibilities
- Collate and validate intelligence and evaluate the reliability of sources and credibility of information.
- Update relevant intel alerts and watch lists, including disseminating intel alerts to the relevant customers across the business.
- Gather intelligence on existing trends and issues, providing support to the analysts on their portfolio.
- Oversee and/or take part in system search trials and provide results to Management.
- Assist the analysts with Open-Source Investigation and assist creation of Desktop Research Reports that will aid Investigators/Analysts and be included as referrals to the IFB and IFED.
- Support analysts in making sure the team is the hub of all intelligence and adequate processes are in place to share the same where appropriate.
- Assisting with the production of fraud statistics, management information and root cause analysis.
- Monitor and update any relevant reporting for the team relating to workflows, intel, or management information.
- Potentially aid in some screening processes and team performance measures, ensuring targets and objectives are met across the department and business.
- Monitor and deal with incoming emails to the team, ensuring they can be covered and are dealt with by the correct respective analyst/investigator.
Essential Skills and Knowledge:
- An understanding of data security and confidentiality issues
- Computer literacy and good keyboard skills
- Good knowledge of MS Outlook, Excel and Word
- Good level of English spelling and grammar
Desirable Skills
- Knowledge and understanding of the work of the organisations formed to aid the fight against Insurance Fraud
- Working knowledge of fraud prevention system searches, tools, and software
- A good aptitude for analysis, a naturally enquiring mind and excellent problem-solving skills
